Senior Manager, People Programs

Senior Manager, People Programs

Oyster is building a global employment platform that enables companies to hire, pay, and support talent anywhere in the world. We are a fully remote company with a distributed team of 400+ across 60+ countries. Oyster has been recognized by Forbes as #9 in FlexJobs Top 30 Companies for remote jobs, raised $286 million, and achieved B Corp status in 2023.

Role Summary

We are seeking a Senior Manager, People Programs to lead the development and delivery of programs central to creating an inspiring employee experience. This role will drive Oyster towards its goals, foster a culture aligned with our values, and ensure responsible operations. You will oversee employee experience, strategic programs, people data insights, and performance programs, collaborating with cross-functional teams to enhance the employee journey.

As a data-driven innovator, you will be responsible for building new processes, iterating on existing ones, and testing creative strategies. You thrive on operational excellence and hold a high standard for yourself and your team. This role reports to the Director, People Experience and leads the People Programs team.

Key Responsibilities

• Develop and execute a comprehensive People Programs strategy that fosters a high-performance culture and enhances the employee experience.
• Manage the development and communication of key People Programs, including onboarding, offboarding, compensation, rewards, and performance management.
• Oversee the overall people operations strategy and manage the People Operations and Programs team.
• Advance our People Operations capacity model for seamless integration with the Oyster platform.
• Lead internal communication strategies for globally distributed teams, including company-wide campaigns and leadership communications.
• Identify and address gaps in existing People Programs, designing new initiatives to scale with business growth.
• Oversee the delivery of employee engagement programs, strategic initiatives, people data insights, enablement, communications, and performance programs.
• Measure program impact and effectiveness through data analysis, reporting, and continuous iteration based on feedback.
• Drive diversity, equity, and inclusion efforts by developing and implementing inclusive strategies and practices.
• Oversee the production of company All Hands meetings to ensure they are engaging and informative.
• Partner closely with cross-functional teams such as Talent Acquisition, FP&A, and Legal.
• Stay updated on industry best practices and trends in People Programs and employee engagement.

Core Requirements

• Proven experience designing and scaling People Programs in a fast-growing, global environment.
• Adept at balancing standardized global programs with international legal and operational nuances.
• Passion for building high-performance cultures that balance productivity with employee well-being.
• Strong analytical capability to translate data insights into actionable strategies.
• Experience leading company-wide messaging, including executive and change communications.
• Experience designing and leading global enablement programs.
• Proven ability to increase operational efficiency through automation and AI tools.
• Familiarity with global compensation structures, benefits, and reward recognition programs.
• Strong project management skills with the ability to oversee multiple workstreams.
• [BONUS] Experience with project management tools (Asana, Notion, Loom, Miro) and Gsuite, Slack.
• [BONUS] Experience working within a globally distributed company.
• [BONUS] Experience with People Tech Stack: Hibob (HRIS), Ashby (ATS), Sana (LMS).

How We Work Together

Our values—Make it happen, Drive change, Build and give trust, and Be a united team—guide our work and culture. We embrace asynchronous communication and share our practices openly to help other global teams.

Our mission is to create a more equal world, one global hire at a time. We support companies and knowledge workers in this new world of work through our platform, programs, and dedicated teams.

Benefits and Perks

• Work from anywhere within +/- 3 UTC of the company's primary operations.
• 40 days of paid time off per year.
• Access to mental health support through Plumm.
• Monthly wellbeing allowance via ThanksBen.
• Flexible parental leave (at least three months paid).
• Work-from-home stipend for equipment.

Key skills/competency

• People Programs
• Employee Experience
• HR Strategy
• Global Operations
• Performance Management
• Compensation & Rewards
• Data Analysis
• Change Management
• Diversity & Inclusion
• Project Management