Engineering Manager, Guest Online Ordering
Owner.com
Job Overview
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Job Description
Why we're looking for you
Owner is building the most effective guest ordering experience in local commerce. The Guest Online Ordering team owns the end-to-end guest journey across web and mobile, from menu discovery and navigation to a seamless checkout experience.
Today, this team is focused on menu conversion and optimization, one of the highest leverage drivers of guest conversion and restaurant GPV, delivered consistently across web and the mobile app. As this surface area grows, the team is expected to evolve into multiple pods, creating a clear path for this role to expand into multi-team leadership.
We are looking for an Engineering Manager, Guest Online Ordering who is product driven, technically strong, and excited to lead teams building AI-powered systems with real business impact across both web and mobile platforms.
This is a fully remote role and can be based anywhere in the United States or Canada (excluding Quebec).
The impact you will have
- Lead and grow a team of Engineers focused on guest ordering and menu conversion
- Own execution and outcomes across conversion, quality, and performance in the guest ordering funnel
- Partner closely with Product, Design, and cross-functional teams to deliver high impact, guest-centric solutions
- Work alongside a strong technical partner to drive clarity, alignment, and momentum
- Help shape how applied machine learning and automation improve menu quality and conversion at scale
- Stay close to the work by unblocking engineers, reviewing designs, and contributing when helpful
- Build a culture of high standards, urgency, and continuous improvement
Who you’ll work with
- A strong technical partner and experienced engineering leadership team
- Product and Design leaders deeply focused on guest experience and conversion
- Cross-functional partners across restaurant experience, data, and platform teams
What we’re looking for
- Three or more years of experience managing or tech leading engineering teams
- Prior Staff-level engineering experience or equivalent technical depth
- Strong product sense and an instinct for high leverage work
- Comfort operating in cross-functional, dependency rich environments
- Interest or experience shipping ML or AI driven product systems is a plus
- Hands-on mindset with a desire to stay technically sharp
- Coachable, curious, and excited to grow with the team
Pay and benefits
The estimated base salary range for this role is $220K-$250K, depending on experience and location. The offer also includes a generous pre-IPO equity package. Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
Key skills/competency
- Engineering Management
- Product Leadership
- Guest Experience
- Online Ordering
- Menu Conversion
- AI/ML Systems
- Web Development
- Mobile Development
- Team Leadership
- Technical Strategy
How to Get Hired at Owner.com
- Research Owner.com's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight your engineering management, strong product sense, and experience with AI/ML, web, and mobile platforms for Owner.com.
- Showcase leadership skills: Emphasize your experience in team growth, driving execution, fostering collaboration, and influencing technical strategy at Owner.com.
- Prepare for technical and product discussions: Focus on systems design, conversion optimization strategies, and applied machine learning use cases relevant to guest ordering.
- Demonstrate passion for guest experience: Connect your background to Owner.com's mission of building effective guest ordering experiences in local commerce.
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