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Protection Specialist
Owl Financial
HybridHybrid
Original Job Summary
About Owl Financial
Owl Financial is a UK-wide advice business dedicated to helping people secure the right level of financial protection. As a trading style of Openwork, one of the UK's largest networks of financial advisers, we provide professional, face-to-face personalised advice with a strong emphasis on quality and client satisfaction.
Role Overview
The Protection Specialist role is remote and focuses on delivering high-quality advice on financial protection products. You will assess client needs, recommend suitable products, provide tailored advice, and engage in follow-up communications to ensure customer satisfaction. Additional responsibilities include training and staying updated on the latest industry trends and products.
Main Responsibilities
- Assess client needs and recommend appropriate financial protection products.
- Deliver personalized advice and maintain effective communication with customers.
- Provide follow-up support to ensure customer satisfaction.
- Participate in training and stay current with industry trends.
- Utilize strong problem-solving skills and independent work ethics.
Key Skills/Competency
- Financial Protection
- Client Advisory
- Customer Service
- Sales
- Communication
- Independent Work
- Problem-solving
- Training
- Industry Knowledge
- Physical Security
How to Get Hired at Owl Financial
🎯 Tips for Getting Hired
- Research Owl Financial's culture: Study their mission, values, and client reviews.
- Customize your resume: Highlight advisory and sales expertise.
- Showcase remote work skills: Emphasize independence and communication.
- Prepare for behavioral interviews: Illustrate client service excellence.
📝 Interview Preparation Advice
Technical Preparation
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Review financial product details.
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Practice CRM software navigation.
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Update case study examples.
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Study remote communication tools.
Behavioral Questions
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Describe managing difficult client interactions.
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Explain independent work experiences.
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Detail a time you solved client issues.
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Discuss adapting to remote guidance.