Want to get hired at Otterbein SeniorLife?

Independent Living Sales Counselor

Otterbein SeniorLife

Lebanon, Ohio, United StatesOn Site

Original Job Summary

Overview

Otterbein SeniorLife is seeking an Independent Living Sales Counselor as a key member of the Otterbein Marketing Team. The role focuses on guiding prospective residents and their families through the sales process from initial contact to admission, articulating the Otterbein value proposition and managing all sales activities.

Responsibilities

  • Articulate the unique sales proposition and value of Otterbein.
  • Meet/exceed sales quotas including calls, appointments, tours, and admissions.
  • Develop and execute detailed sales plans for prospective residents.
  • Manage and maintain the leads/contact database.
  • Conduct campus tours, home visits, luncheons, and sales calls.
  • Represent Otterbein at public functions and marketing events.
  • Address inquiries on financial and admission requirements.

Qualifications

  • 5+ years of sales or management experience, preferably in a retirement community or residential sales.
  • BS in Marketing, Business Management, or equivalent sales experience.
  • Excellent customer service, communication, and time management skills.
  • Detail oriented with strong judgment and decision-making abilities.
  • Passion for serving older adults and mission-driven values.

Benefits

  • Health & Wellness including Medical, Vision, Dental, and Pet Insurance.
  • Financial Security with a 401(k) plan, DailyPay, and paid time off.
  • Educational support through Tuition Reimbursement and Discounts.
  • Legal, Crisis Fund, and identity theft protection benefits.
  • Growth opportunities with professional development materials and university partnerships.

About Otterbein SeniorLife

For over 100 years, Otterbein SeniorLife has provided senior housing options rooted in respect and community. As a non-profit 501(c)(3) organization, Otterbein offers a variety of lifestyle communities and care options across Ohio and Indiana.

Key skills/competency

  • Sales
  • Marketing
  • Customer Service
  • Lead Generation
  • CRM
  • Communication
  • Relationship Building
  • Time Management
  • Presentation
  • Strategic Planning

How to Get Hired at Otterbein SeniorLife

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant sales and marketing experience.
  • Research Otterbein SeniorLife: Understand their mission and community values.
  • Showcase achievements: Include proven sales success in your CV.
  • Prepare for interviews: Practice discussing strategic sales plans and lead generation.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and sales software.
Study lead management techniques.
Practice delivering sales presentations.
Analyze senior living market trends.

Behavioral Questions

Describe a challenging sales situation.
Explain a time you exceeded sales targets.
Discuss handling difficult customer interactions.
Share team collaboration experiences.