Sales Development Representative

About Orum

Orum’s AI-powered suite frees salespeople to do what they do best: connect, listen, and sell. Our products gives sales teams everything they need to connect faster, sell smarter, and grow revenue. From intelligent dialing and real-time conversation insights to AI-driven coaching and virtual sales floors, Orum is powering thousands of sales teams to have more meaningful conversations and turn every call into measurable impact. Companies who use Orum connect 5x faster and book millions in new pipeline every month.

As a company, Orum is a remote-first team of builders and dreamers creating a future where work feels more meaningful and connected. If you’re excited to change how the world sells, join us. For more information, visit https://www.orum.com/

The Sales Development Representative Role

The Sales Development Representative will prospect leads, qualify accounts, and generate pipeline opportunities for our Sales Teams. You will be the front line for presenting Orum to prospects and a key player in the business's overall success. A successful Sales Development Representative typically has exponential growth, as this role may lead to many other career opportunities, such as Account Executive, Customer Success, Pre-Sales, Operations, and more. At Orum, you'll learn skills from a best-in-class sales team and propel your sales career forward!

Salary: Starting OTE is $80,000 at plan. $50k base + $30k variable.

What You'll Do

• Prospect and Qualify Leads: Engage potential customers and qualify leads, identifying prospects that align with Orum’s target market.
• Generate Pipeline Opportunities: Actively build and maintain a steady flow of prospects to support our sales teams.
• Present Orum’s Value: Serve as the front line in introducing Orum’s solutions to potential customers, effectively communicating our value proposition and creating interest.
• Collaborate Across Teams: Work closely with Account Executives and other team members to ensure a smooth transition of qualified leads and support overall sales goals.

KPIs & Quota

• Daily Call Targets: Make 150 dials per day (or 750 per week) using Orum’s advanced calling platform.
• Daily Prospecting: Add 30 new prospects to the CRM daily and target 10+ accounts each day to keep the sales pipeline active.
• Qualified Meeting Quotas: Achieve the following quarterly quotas based on segment focus
  • Growth Segment: 35 Qualified Meetings Occurred (QMO) per quarter.

Please note: Quotas are subject to change in alignment with evolving business goals.

What We're Looking For

• Must be a current U.S. citizen
• Must be currently residing in or near Austin, TX. No other locations will be considered at this time.
• Strong communication skills – written and verbal
• Comfortable speaking on the phone and engaging with people
• Quick learner with a curious mindset
• Basic tech proficiency – e.g., CRM tools (like Salesforce), Google Workspace, etc.
• Self-motivated and goal-oriented
• Team player who thrives in a collaborative environment
• Ability to manage time effectively and stay organized
• Coachability and openness to feedback

Bonus

• Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
• Familiarity with cold calling or email outreach

Company Values

• Excellence - Deliver high-quality work across every function
• No Jerks - Build a team that's respectful, inclusive, and collaborative
• Accountability - Own outcomes and follow through
• Integrity - Always act honestly with customers, partners, and each other
• Stewardship - Manage our resources responsibility for sustainable growth
• Great Ideas Win - Innovation thrives when the best ideas lead, no matter where they come from

Benefits And Perks (FTE)

• 🧳 Flexibility to work anywhere in the US
• 🌴 Flexible Vacation Policy
• 📅 30+ paid holidays annually, including observed holidays, the first Friday of every month off and a two-week year-end holiday break.
• 📈 Meaningful stock options in Orum
• 🏥 90% coverage for employees and dependents for healthcare, dental, and vision insurance plans
• 🛟 Comprehensive Life & Disability package
• 👶 Parental leave for the primary or the secondary
• 🖥️ $1k equipment reimbursement for work-related items that's yours to keep
• ✈️ Company retreats and meetups for all employees to connect in person
• 👭 Company ERG - Women Of Orum (WOO)

Orum Is An Equal Opportunity Employer

We're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at hr@orum.com. In short, we want you to join in on the ride if you're talented for one of our roles, with no other qualifiers.

Key skills/competency

• Sales Prospecting
• Lead Qualification
• Pipeline Generation
• CRM Software (Salesforce)
• Cold Calling
• Communication Skills
• Active Listening
• Time Management
• Goal Achievement
• Sales Strategy