Solution Architect

About the Role: Solution Architect at Origami Risk

As a Solution Architect at Origami Risk, you will be a pivotal subject matter expert, guiding project discovery and solution design. This role demands deep expertise in both the insurance industry and the Origami product suite. You will play a crucial part in pre-sales engagements, consult with clients to craft bespoke solutions, provide strategic guidance to implementation teams, and collaborate cross-functionally to refine best practices and influence the product roadmap.

The starting base pay for this role ranges from $125,000 to $160,000, dependent on factors such as transferable skills, experience, business needs, training, location, and market demands. This role is also eligible for a bonus and a comprehensive benefits package, including medical, dental, and vision, wellness reimbursement, life insurance, and a 401(k) with company match. Origami Risk offers vacation and sick leave benefits under a flexible time off policy in most states.

Key Responsibilities

• Plans and leads initial solution design discovery sessions.
• Responsible for the overall strategy and high-level design for implementation projects.
• Designs, documents, and communicates architecture and solutions to client and Origami team members.
• Communicates and transitions information gathered during pre-sales engagement to project team.
• Partners with Sales Executives to plan and lead internal kickoff.
• Provides guidance and direction on solution design, configuration, and best practices to Technical Consultants and other implementation team members.
• Provides frequent strategic input to influence software and process evolution and improvement through scheduled meetings and interactions with leadership team.
• Collaborates with product, development, service, and operations to establish and maintain design and configuration best practices, reusable standard configurations, documentation, and training materials.
• Collaborates with product and development to provide insight and feedback on product roadmap.
• Assists account management team with expanded sales engagements, including requirements gathering, solution design, system demos, scoping, level of effort assessment, and providing subject matter expertise.
• Produces solution blueprint, where applicable.
• Assists with configuration of the most complex solutions.
• Performs unit testing of assigned deliverables.
• Records hours worked in accordance with Origami's time entry policy.
• Identifies potential scope creep / out-of-scope work and escalates to Project Manager.
• Identifies potential expanded sales opportunities and notifies / coordinates with account management team on pursuing.
• Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions.
• Acts as a mentor to less experienced Origami colleagues.
• Assists with the training and onboarding of new Origami colleagues.
• Depending on size and complexity of project and/or account, may also be assigned to perform duties of technical consultant, project manager, client success manager.
• Assists with pre-sales engagements, including requirements gathering, solution design, and providing subject matter expertise.
• Manages the service review process with the Sales team, including reviewing scope/services, hours estimate, and statement of work and maintains the service review fields in Salesforce.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, or a related field.
• 8+ years of previous technical experience in a technical delivery role.
• JavaScript, XML, SQL experience preferred.
• Strong communication and presentation skills required.
• Insurance Claims, Policy Administration or Billing experience preferred.

Who We Are

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management. Founded by industry veterans who recognized the need for risk management technology that was more configurable, intuitive, and scalable, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers, MGAs, TPAs, and brokers provide enhanced services that drive results. A singular focus on client success underlies Origami’s approach to developing, implementing, and supporting our award-winning software solutions.

Key skills/competency

• Solution Design
• Insurance Industry Expertise
• SaaS Implementation
• Client Consultation
• Technical Architecture
• Pre-sales Support
• Risk Management Software
• Stakeholder Collaboration
• Product Roadmap Influence
• Mentorship