4 days ago
Customer Service Specialist
Orchestrate Consulting Group
Hybrid
Full Time
$80,000
Hybrid
Job Overview
Job TitleCustomer Service Specialist
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$80,000
LocationHybrid
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Job Description
About Orchestrate Consulting Group
Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.
Employer Industry: Supplemental Insurance Services
Why Consider This Customer Service Specialist Opportunity
- Average first-year earnings up to $80,000
- Performance bonuses available
- Flexible schedule with the option to work from home
- Full training provided, no prior experience required
- Opportunities for career advancement and merit-based promotions
- Supportive and positive work environment with team activities
What To Expect as a Customer Service Specialist
- Provide outstanding customer service via phone, video, and email
- Assist clients with benefits enrollment and address account questions
- Handle confidential information with professionalism
- Resolve client issues and ensure timely follow-up
- Maintain accurate records and documentation
Required Qualifications
- Excellent communication and listening skills
- Self-motivated, adaptable, and reliable
- Positive attitude and willingness to learn
- Comfortable working in a remote environment
Preferred Qualifications
- Previous experience in customer service or related fields is a plus
- Familiarity with benefits enrollment processes is advantageous
- Proficiency in using virtual communication tools
Key skills/competency
- Customer Service
- Client Support
- Benefits Enrollment
- Communication Skills
- Problem Solving
- Record Keeping
- Confidentiality
- Remote Work
- Adaptability
- Client Relationship Management
How to Get Hired at Orchestrate Consulting Group
- Research Orchestrate Consulting Group's mission: Study their approach to curating opportunities and their partnership with verified employers.
- Highlight customer service skills: Emphasize your communication, problem-solving, and client interaction abilities on your resume.
- Showcase adaptability and reliability: Provide examples demonstrating your self-motivation and capacity for remote work.
- Express a positive learning attitude: Detail your eagerness for full training and professional growth within the supplemental insurance sector.
- Tailor your application: Customize your resume and cover letter to reflect keywords like 'benefits enrollment' and 'remote customer support' relevant to the role.
Frequently Asked Questions
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01What is the typical first-year earning potential for a Customer Service Specialist role sourced through Orchestrate Consulting Group?
02Is prior experience in customer service required to be considered for the Customer Service Specialist role?
03What are the work arrangements for the Customer Service Specialist role with Orchestrate Consulting Group?
04How does Orchestrate Consulting Group support career growth for a Customer Service Specialist?
05What specific communication tools should I be familiar with for this Customer Service Specialist position?
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