1 day ago

Customer Service - Booking Hotels

Orchestrate Consulting Group

Hybrid
Full Time
$70,000
Hybrid

Job Overview

Job TitleCustomer Service - Booking Hotels
Job TypeFull Time
Offered Salary$70,000
LocationHybrid

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Job Description

Customer Service - Booking Hotels at Orchestrate Consulting Group

Orchestrate Consulting's mission is to help job seekers access carefully coordinated opportunities that match their career goals. We are not a staffing firm or agency. Orchestrate Consulting does not hire for these roles—we curate and validate them from verified employers.

Employer Industry: Travel Planning

Why This Opportunity Stands Out

  • Salary up to $70,000 a year
  • Flexible remote work environment
  • Full training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Exclusive travel discounts and perks through industry partners
  • Personal and professional development opportunities

What You'll Be Doing (Job Responsibilities)

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences

What We're Looking For (Qualifications)

  • Strong communication and customer service skills
  • Friendly, professional demeanor, and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays

How To Stand Out (Preferred Qualifications)

Previous experience in customer service, hospitality, or sales is a plus but not required.

Key skills/competency

  • Customer Service
  • Hotel Booking
  • Client Communication
  • Remote Work
  • Travel Planning
  • Problem Solving
  • Time Management
  • Data Entry
  • Sales Support
  • Hospitality Industry

Tags:

Customer Service Representative
Customer Service Agent
hotel booking
client assistance
customer inquiry
travel planning
record keeping
communication
problem solving
client experience
amenities information
pricing availability
CRM software
booking systems
online chat
email communication
Microsoft Office
internet skills
computer proficiency
database management
virtual tools
reservation platforms

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How to Get Hired at Orchestrate Consulting Group

  • Understand Orchestrate Consulting Group's role: Recognize they connect you with top-tier employers, not direct hiring.
  • Tailor your resume: Customize your application to highlight customer service, communication, and any travel-related experience for hotel booking roles.
  • Showcase essential skills: Emphasize strong communication, independent work, and problem-solving abilities vital for remote customer service.
  • Prepare for client interaction scenarios: Be ready to discuss how you'd handle customer inquiries and ensure a positive client experience.
  • Demonstrate travel interest: Articulate your passion for travel and helping clients plan memorable stays during interviews.

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