Human Resources Associate

Human Resources Associate

The HR Associate provides comprehensive HR support across the Bank’s footprint from the Bronx to Orange County, NY. This role will assist with core HR operations, recruitment, onboarding, employee support, and administrative functions to ensure consistent HR service delivery bank‑wide.

Essential Duties and Job Responsibilities

• Assist with full-cycle recruiting including job postings, applicant screening, scheduling interviews, conducting junior-level interviews, and coordinating hiring manager schedules.
• Process background checks, employment verifications, I-9 documentation, and new hire onboarding packets.
• Conduct new hire onboarding sessions and ensure proper completion of all new hire documentation.
• Provide administrative support for all leave management processes including FMLA, disability, and workers compensation.
• Assist with employee relations matters, including assisting with investigations as required.
• Maintain HRIS data entry for new hires, terminations, job changes, and employee updates.
• Assist in maintaining personnel files, compliance documentation, and internal tracking logs.
• Respond to employee questions regarding policies, benefits, payroll, and general HR matters.
• Act as the ABA & KnowBe4 Administrator
• Support employee relations by collecting documentation, helping schedule meetings, and assisting HR managers with follow-up tasks.
• Assist in coordinating and delivering training programs including scheduling rooms, preparing materials, tracking attendance, and supporting facilitators.
• Prepare HR reports, spreadsheets, and dashboards as assigned.
• Assist in benefits administration tasks such as open enrollment support, updating employee benefits data, and responding to routine benefit inquiries.
• Help manage HR email inbox and route inquiries to appropriate team members.
• Attend job fairs and recruitment events representing the Bank.
• Serve as a trusted advisor to employees while maintaining confidentiality and professionalism.
• Travel to branches as needed to support HR operational needs and employee interactions.

Other Responsibilities

• Perform additional duties as assigned to support HR operations and organizational needs.

Education, Certification, Experience

• Required: Bachelor’s Degree in Human Resources or another related degree.
• Preferred: SHRM-CP or related certification
• Required Experience: 1 – 3 years of Human Resources experience with broad exposure to core HR functions. Working knowledge of core Human Resources practices and applicable employment regulations.
• Preferred Experience: Experience working with ADP Workforce Now. Previous leave management experience. Previous recruitment experience. Previous experience handling employee relations matters.

Knowledge, Skills, Abilities

• Strong organizational and multitasking skills.
• Detail-oriented with strong follow-through skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent written and verbal communication skills.
• Ability to travel to all Bank locations as needed.

Work Environment

Flexibility to work additional hours including nights, weekends and holidays, as required. Typically, the noise level in the work environment is low to moderate. Will have high volume of interactions in person and over the telephone. Fast-paced environment. May experience occasional job stress in response to job demands.

Physical Demands

• Frequently required to sit for prolonged periods of time.
• Mobility required greeting and assisting employees and visitors.
• Frequently required to skillfully operate a computer, telephone and other standard office equipment.
• Travel between all locations of the bank.
• Travel outside of work location to attend meetings, attend events and training programs.
• Occasionally lift and/or move up to 20 pounds.

Key skills/competency

• Human Resources
• Recruitment
• Onboarding
• Employee Relations
• HRIS
• Benefits Administration
• Compliance
• Administrative Support
• Communication Skills
• Organizational Skills