Customer Service Representative
Oral Hammaslääkärit
Job Overview
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Job Description
Customer Service Representative - Oral Espoo
We are currently seeking two experienced and multilingual Customer Service Representatives for our Espoo customer service unit at Oral. This is a full-time position.
About Oral Hammaslääkärit
At Oral, we are dedicated to Finnish oral health with the passion of our 1600 experts. We are a community of satisfied employees, recognized with the Great Place to Work certification. Your well-being, both at work and outside, is important to us.
Your Role
Join us for the next step in your career! In Espoo, you will find pleasant, modern workspaces. As a Customer Service Representative, you will serve our clients at the highest level in Finnish and English. Proficiency in Swedish is a significant advantage.
You are the team member we are looking for if you find the phone a natural way to assist customers. You are quick to adopt various information systems and are a solution-oriented customer service professional committed to creating the best possible customer experience in evolving situations, with care and concern at the forefront.
What We Offer
- Comprehensive onboarding and opportunities for skill development through our extensive training programs.
- A diverse and responsible role within a warm-hearted work community.
- An interesting career path, flexible hybrid work, good earnings (base salary between €2,204.29 - €2,446.76/month), and a rewarding performance-based bonus system.
- We adhere to the collective agreement for the private healthcare sector.
- The best colleagues, tools, and arguably the most interesting clients in the field.
If you are not afraid of fast-paced, goal-oriented work and already have customer service experience, you might be the person we're looking for!
Application Information
Submit your application today. Video applications are a plus. Feel free to ask more – we always have time for you.
Laura Vertanen Service Manager laura.vertanen@oral.fi
P.S. For any inquiries, please contact us via email.
About Oral Hammaslääkärit Oy
Oral Hammaslääkärit Oy is Finland's largest private provider of oral healthcare services. The group also includes Oral Hammaslaboratorio Oy. Oral is part of the international Colosseum Dental Group, offering high-quality dental services in 11 European countries.
Learn more about us via the links below:
Key skills/competency
- Customer Service Representative
- Customer Service
- Finnish Language
- English Language
- Swedish Language (Advantageous)
- Information Systems
- Problem-Solving
- Customer Experience
- Communication Skills
- Teamwork
How to Get Hired at Oral Hammaslääkärit
- Tailor your resume: Highlight customer service, language skills (Finnish, English, Swedish), and system proficiency.
- Craft a compelling cover letter: Emphasize your solution-oriented approach and passion for customer care.
- Prepare for the interview: Be ready to discuss customer service scenarios and your experience with fast-paced environments.
- Showcase your communication: Demonstrate excellent verbal and written communication skills during the application process.
- Consider a video application: As mentioned, video applications are a plus for this role.
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