Weblogic Administration

@ Oracle

Overview

As a member of the Support organization at Oracle, the Weblogic Administration role focuses on delivering post-sales support and solutions while advocating for customer needs. You will resolve customer inquiries and provide technical troubleshooting for Oracle products, including WebLogic Server administration.

Responsibilities

• Provide post-sales support through phone and electronic communication.
• Act as the primary contact for customer inquiries and escalated issues.
• Install, configure, and administer Oracle WebLogic Server with expert knowledge.
• Troubleshoot WebLogic issues including upgrades, patching, and performance tuning.
• Interface with customer IT staff to resolve moderately complex technical problems.
• Utilize independent judgment in a dynamic, 24X7 support environment.

Qualifications

A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred along with 7+ years working as an Oracle WebLogic Administrator, Consultant, or Support Engineer. Additional certifications in Oracle WebLogic, SOA, and OCI are preferred. Optional skills include Docker, Kubernetes, and container technologies.

About Oracle

Oracle is a world leader in cloud solutions with over 40 years of innovation and integrity. Working at Oracle means being part of an inclusive workforce that values work-life balance, competitive benefits, and community engagement.

Key skills/competency

• WebLogic Server
• Administration
• Troubleshooting
• Customer Support
• Technical Issue Resolution
• Oracle Products
• Performance Tuning
• OEM
• Communication
• Escalation Management