Principal Solutions Architect

Job Description

The Customer Excellence Advisory Lead (CEAL) program aims to empower customers to fully leverage their data by providing top-tier architectural guidance and design. As an integral part of the Oracle Analytics Service Excellence organization, our team comprises Solution Architects specializing in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence. Our primary objective is to ensure the successful adoption of Oracle Analytics.

We actively engage with customers and partners globally, fostering trust in Oracle Analytics solutions. We also collaborate closely with Product Management to enhance product offerings and disseminate our knowledge through blogs, webinars, and demonstrations.

The successful candidate will collaborate with strategic Fusion Data Intelligence (FDI) customers and partners, guiding them toward optimized implementations and crafting a Go-live plan with a strong focus on achieving high usage.

Responsibilities

• Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups.
• Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments.
• Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly.
• Prepare for complex product or solution-related inquiries or challenges that customers may present.
• Gather and convey detailed product insights driven by customer needs and requirements.
• Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders.

Primary Skills

• Must possess over 7 years of experience with OBIA and Oracle Analytics.
• Must have a robust knowledge of Analytics RPD design, development, and deployment.
• Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing.
• Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration.
• Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL.
• Skilled in developing visualizations and user-friendly workbooks.
• Previous experience in developing solutions that incorporate AI and ML using Analytics.
• Experienced in enhancing report performance.

Desirable Skills

• Experience with Fusion Applications (ERP/HCM/SCM/CX).
• Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations.
• Worked with multiple Cloud Platforms.
• Certified on FDI, OAC, and ADW.

Qualifications & Benefits

This role is designed for a Career Level - IC4.

Oracle US offers a comprehensive benefits package which includes: Medical, dental, and vision insurance; Short term and long term disability; Life insurance and AD&D; Supplemental life insurance; Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off: Flexible Vacation (salaried employees) or Accrued Vacation (other employees), 11 paid holidays, paid sick leave; Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner, and pet insurance.

About Oracle

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. With AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. Oracle is committed to growing a workforce that promotes opportunities for all with competitive benefits and encourages employees to give back to their communities through volunteer programs. Oracle is an Equal Employment Opportunity Employer.

Key skills/competency

• Oracle Analytics
• OBIA
• Analytics RPD
• Data Warehousing
• Oracle SQL/PL/SQL
• Data Integration
• AI/ML Analytics
• ETL (ODI)
• Fusion Applications
• Cloud Platforms