Learning Consultant- Trainer- Electronic Health Records Experience
Oracle · United States
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- Hybrid
- Full-time
- $126,100 / year
- United States
Job highlights
- Deliver engaging EHR training to federal clients.
- Collaborate with senior professionals on learning sessions.
- Customize training for diverse client audiences.
- Gather feedback to enhance training effectiveness.
- Requires EHR training experience and federal client focus.
About the role
Learning Consultant II - Federal EHR Modernization
When you join Oracle Health Consulting as a Learning Consultant II professional, you become a part of a fast-growing team supporting our Federal customers in the largest electronic health record modernization effort.
About the Role
The Learning Consultant II will be primarily responsible for facilitating and delivering engaging training programs for clients to support their adoption and successful use of our solutions. This role will work closely with senior training professionals to lead instructor-led and digital learning sessions tailored to client needs and business objectives. Key responsibilities include customizing training delivery for diverse client audiences, addressing client questions and concerns during sessions, and ensuring a positive, productive learning experience. The Learning Consultant II will also collaborate with client stakeholders and internal teams to gather real-time feedback, continuously enhancing the effectiveness and impact of client training engagements.
Key Responsibilities
- Facilitate training sessions for clients, delivering product knowledge and best practices tailored to their unique environment.
- Design and deliver training programs, including "train-the-trainer" sessions.
- Conduct both in-person and virtual training across various skill levels for a range of business needs including deployment, go live or across lines of business.
- Support ongoing learning initiatives to keep the team updated.
- Serve as a primary point of contact during client training engagements, addressing questions, resolving concerns, and ensuring client satisfaction.
- Work with cross-functional teams to align training with organizational goals.
- Support learning and change management strategies within the organization.
- Assess learners’ needs and adapt instructional methodologies to accommodate different learning styles and skill levels.
- Provide ongoing support and guidance to clients throughout the learning process to ensure a positive and productive experience.
- Assess and provide feedback to trainers to improve performance.
- Collaborate with SMEs to develop training resources for emerging needs.
- Analyze performance data and feedback to assess training effectiveness.
Qualifications
- Proven experience in electronic health record training delivery, adult learning, and coaching.
- Must exhibit emerging leadership, collaboration, adaptability, problem-solving, and customer focus.
- Minimum of a Bachelor's Degree in Learning and Development, Business, Management, Healthcare Administration, or related field experience.
- 3-6 years in training or learning development.
- Success in developing training programs, needs analysis, and performance assessment.
- Experience working with cross-functional teams.
- Must be U.S. citizen and be able to obtain a Public Trust clearance once hired.
- Knowledge of Microsoft Office Products and related applications.
- Ability to travel to customer sites, if required, up to 100%.
- Ability to work irregular hours as needed.
Preferred Qualifications
- Ability to teach using adult learning principles, using data-driven approaches.
- Familiarity with LMS and digital learning tools.
- Electronic health record training and delivery experience.
Key skills/competency
- Electronic Health Records (EHR)
- Learning Consultant
- Adult Learning Principles
- Training Delivery
- Client Engagement
- Change Management
- Curriculum Development
- Needs Analysis
- Performance Assessment
- Federal Customer Support
Skills & topics
- Learning Consultant
- EHR Trainer
- Adult Learning
- Federal Government
- Oracle Health
- Training Delivery
- Client Engagement
- Change Management
- Curriculum Development
- Needs Analysis
- Performance Assessment
- Learning and Development
- Instructor-Led Training
- Digital Learning
- Microsoft Office
- Public Trust Clearance
- Healthcare IT
- US Citizen
- Remote Training
- On-site Training
How to get hired
- Tailor your resume: Highlight EHR training delivery, adult learning, and federal client experience.
- Showcase leadership and collaboration: Emphasize experience working with cross-functional teams.
- Address clearance requirements: Note your U.S. citizenship and ability to obtain Public Trust.
- Prepare for assessments: Study product areas and adult learning principles thoroughly.
- Demonstrate customer focus: Be ready to discuss your problem-solving and adaptability.
Technical preparation
Master EHR system functionalities.,Practice adult learning principles.,Develop presentation and facilitation skills.,Familiarize with Microsoft Office Suite.
Behavioral questions
Describe a complex concept you explained simply.,Give an example of leading a team project.,How do you adapt to changing client needs?,Share a time you solved a customer problem.
Frequently asked questions
- What specific electronic health record (EHR) systems does Oracle Health Consulting focus on for this Learning Consultant role?
- While the job description emphasizes experience with EHR training delivery, it does not specify particular EHR systems. Candidates are expected to pass an assessment confirming knowledge of assigned product areas, suggesting that training on specific Oracle Health products will be provided or is a focus for the federal clients.
- What is the typical career progression for a Learning Consultant at Oracle?
- The role is a Learning Consultant II (IC2), suggesting a mid-career level. Progression typically moves towards senior consultant roles, specialization in specific product training, or potentially into management or leadership positions within the learning and development team at Oracle.
- What does 'Public Trust clearance' entail for this Learning Consultant position?
- A Public Trust clearance is a background investigation conducted by the U.S. government to determine an individual's suitability for federal employment or access to federal facilities. It's a standard requirement for many roles supporting federal clients and ensures trustworthiness and reliability.
- How does Oracle Health Consulting support ongoing learning and development for its consultants?
- The role description mentions supporting ongoing learning initiatives and collaborating with SMEs to develop training resources. Oracle also offers a comprehensive benefits package which generally includes opportunities for professional development and continuous learning to keep consultants updated on products and best practices.
- What is the expected travel frequency for the Learning Consultant II role at Oracle Health?
- The role states the ability to travel to customer sites, if required, up to 100%. This indicates that travel is a significant component of the job, and consultants should be prepared for frequent client site visits to facilitate training.
- How are candidates assessed for the Learning Consultant position at Oracle?
- Candidates must complete and pass an assessment that confirms knowledge of the necessary product area(s) assigned. Additionally, behavioral competencies like emerging leadership, collaboration, adaptability, problem-solving, and customer focus will likely be evaluated through interviews.