Consulting Project Senior Consultant
Oracle · United States
- Hybrid
- Full-time
- $112,600 / year
- United States
Job highlights
- Manage critical support for VA healthcare IT projects.
- Drive issue resolution and project lifecycle.
- Ensure project alignment with scope and timelines.
- Utilize EHR system knowledge for troubleshooting.
- Foster process improvement in incident management.
About the role
Federal Project Manager - Critical Support
Company Overview:
We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you’re excited about making healthcare more human, you’ve come to the right place.
Position Overview:
We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.
Key Responsibilities:
- Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
- Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
- Manage deliverables throughout the support project, including milestones and project schedules.
- Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
- Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
- Communicate status updates to customer stakeholders and internal management.
- Ensure consistency and best practices are utilized while adhering to customer standards.
- Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.
- Create and manage an overall project plan (including budget, structure, schedule, and staffing needs) for one or more Oracle engagements.
- Monitor and report progress/changes against the plan.
- Drive implementation by providing motivation and direction.
- Experience in PowerPoint presentations and SharePoint documentation.
Qualifications:
- Strong technical background in Cerner Millennium or equivalent EHR systems.
- Proven experience in project management, particularly in healthcare IT environments.
- Ability to develop and refine processes for incident management and service improvement.
- Excellent communication skills, with the ability to convey complex information to diverse audiences.
- Strong analytical and problem-solving skills to navigate and resolve project challenges.
Why Join Us?
At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems.
Key skills/competency:
- Project Management
- Healthcare IT
- Cerner Millennium
- EHR Systems
- Incident Management
- Process Improvement
- Stakeholder Communication
- Federal Healthcare
- VA Project Support
- Problem-Solving
Skills & topics
- Project Manager
- Federal Healthcare
- Critical Support
- Healthcare IT
- Cerner Millennium
- EHR Systems
- Incident Management
- Process Improvement
- VA Project
- Oracle
How to get hired
- Tailor your resume: Highlight project management and healthcare IT experience, emphasizing Cerner Millennium or EHR systems.
- Showcase technical skills: Detail your experience with incident management, process refinement, and troubleshooting.
- Prepare for interviews: Be ready to discuss your approach to managing critical support issues and communicating with stakeholders.
- Understand the company: Research Oracle's mission in healthcare and their commitment to federal systems.
Technical preparation
Master Cerner Millennium or similar EHR platforms.,Practice incident management process design.,Develop troubleshooting skills for IT support.,Familiarize with VA project specifics.
Behavioral questions
Describe a critical issue you resolved.,How do you handle project risks and delays?,How do you ensure stakeholder alignment?,How do you drive process improvements?
Frequently asked questions
- What specific EHR systems are most relevant for the Federal Project Manager Critical Support role at Oracle?
- The job description emphasizes a strong technical background in Cerner Millennium or equivalent EHR systems. Therefore, experience with Cerner Millennium is highly preferred, but experience with other major EHR platforms used in large healthcare systems would also be valuable for this Federal Project Manager Critical Support position at Oracle.
- How important is prior experience with the VA project for this Oracle Federal Project Manager role?
- While not explicitly stated as a strict requirement, direct experience with VA projects would be highly beneficial for the Federal Project Manager Critical Support role. Understanding the specific challenges and operational environment of VA projects can significantly strengthen an application.
- What kind of process improvement is expected from the Federal Project Manager Critical Support?
- The role requires developing and refining processes for incident management and service improvement. This means the Federal Project Manager Critical Support should be able to analyze current support workflows, identify bottlenecks or areas for enhancement, and implement changes to improve efficiency, reduce risk, and ensure better service continuity within Oracle's healthcare IT projects.
- Are there specific communication expectations for this role at Oracle?
- Yes, excellent communication skills are crucial. The Federal Project Manager Critical Support will need to convey complex information to diverse audiences, including team members, customers, corporate stakeholders, and internal management, providing regular status updates and feedback, especially when project milestones or schedules are at risk.
- What is the work arrangement for the Federal Project Manager Critical Support at Oracle?
- This role is based in Oracle's Arlington, VA office and requires the employee to be in the office four days a week, indicating a hybrid work arrangement.