Federal Learning Agile Scrum Master

About the Role: Federal Learning Agile Scrum Master

Join a high-impact Agile team supporting one of the nation’s largest electronic healthcare modernization programs. We are seeking an experienced and dynamic Federal Learning Agile Scrum Master to join our Federal Learning Design team. This role is pivotal in supporting a large-scale Federal electronic healthcare program by driving the Agile framework, ensuring smooth delivery of complex high-quality learning products, and fostering a culture of collaboration and continuous improvement. The Scrum Master will act as a collaborative guide and facilitator for an Agile team responsible for creating cutting-edge training solutions, including instructor-led materials, eLearning courses, digital media, and learning asset conversions using established standards and tools to ensure deliverables meet client needs and organizational standards.

Key Responsibilities

• Facilitate all agile ceremonies, including sprint planning, daily huddles, sprint reviews, and retrospectives.
• Collaborate with the Product Owner to ensure the backlog is groomed and prioritized, aligning with team and organizational goals.
• Remove impediments and shield the team from distractions, enabling them to focus on delivering high-quality content.
• Monitor team performance and sprint progress, leveraging metrics to guide continuous improvement.
• Coach team members on Agile principles and practices, fostering a culture of accountability and collaboration.
• Partner with production managers, instructional designers and developers, subject matter experts, and Document Quality Analysts to ensure deliverables meet client needs and organizational standards.
• Identify and implement strategies for optimizing workflows and resource allocation within the Agile framework.
• Serve as a liaison between the Agile team and key stakeholders, ensuring transparency and alignment on project goals.

Required Skills

• Advanced proficiency in the application of agile principles and practices.
• Proficient in leveraging metrics to guide continuous improvement.
• Proficient in coaching team members on Agile principles and practices.
• Proficient in creating and optimizing workflows to meet deadlines in a fast-paced Agile environment.
• Excellent facilitation, communication, organization, and conflict-resolution skills.
• Proficient in managing and prioritizing multiple tasks and work effectively in a fast-paced environment.
• Proficient in using agile tools such as Jira, Azure DevOps, or Trello to support workflows and standard operating procedures.

Qualifications

Candidates should possess a Bachelor’s degree in Business, Education, Instructional Design, Information Technology, or a related field (Master’s preferred). A minimum of 6 years of combined related work experience and higher education is required, including at least 3 years as a Scrum Master in an agile environment. Preference is given to experience supporting learning solutions programs or health care information technology (HCIT) with a major healthcare organization or large-scale IT transformation project. A Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification is essential. Experience in learning development or content design is highly preferred, and knowledge of healthcare systems and EHR training content is a significant advantage. Applicants must be U.S. citizens and be able to obtain a Public Trust clearance.

Responsibilities Overview

This role involves creating and managing overall project plans, including budget, structure, schedule, and staffing needs for Oracle engagements. The Federal Learning Agile Scrum Master monitors and reports progress against plans, driving implementation through motivation and direction.

Key skills/competency

• Agile Methodologies
• Scrum Facilitation
• Backlog Management
• Impediment Removal
• Team Coaching
• Continuous Improvement
• Jira / Azure DevOps / Trello
• Instructional Design
• Healthcare IT
• Stakeholder Communication