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Data Center Technician

Oracle

HybridHybrid

Original Job Summary

Overview

Oracle Cloud Infrastructure (OCI) is seeking a skilled Data Center Technician to support 24/7 data center operations. You will work in a multi-tenant cloud environment that supports world-class cloud services.

What You'll Be Doing

  • Install and configure hardware including enterprise servers and cabling infrastructure.
  • Perform hardware break/fix, rack installation, cabling, power up and handoff tasks.
  • Troubleshoot and resolve Telco connectivity, network switches, and IT equipment issues.
  • Communicate via ticketing systems with multiple internal teams.
  • Document activities, update SOPs, and manage asset inventory.
  • Participate in local projects and on-call shifts for critical events.

Requirements

  • Knowledge of server, storage, and network hardware.
  • Strong IT hardware concepts (RAID, SAN, Linux/Unix, GRUB).
  • 3+ years in an IT environment with experience in hardware troubleshooting.
  • Experience with structured cabling, inventory management, and on-call responsibilities.

Preferred Qualifications

  • 2-year or 4-year degree or equivalent experience.
  • Experience in structured cabling, fiber/copper testing, and datacenter cooling and electrical systems.

Additional Information

This role involves shift work (4 days a week, 10-hour shifts including weekends and holidays) and adherence to service level agreements. Oracle provides comprehensive benefits including medical, dental, vision, life insurance, 401(k), paid time off, and more. Oracle is committed to diversity, inclusion, and accessibility for all candidates.

Key skills/competency

  • Hardware Installation
  • Data Center Operations
  • Troubleshooting
  • Structured Cabling
  • Asset Inventory
  • Ticketing Systems
  • Network Equipment
  • SOP Documentation
  • On-call Support
  • IT Hardware Concepts

How to Get Hired at Oracle

🎯 Tips for Getting Hired

  • Customize your resume: Highlight data center and hardware skills.
  • Study Oracle culture: Review Oracle's mission and cloud solutions.
  • Prepare technical scenarios: Focus on troubleshooting and cabling issues.
  • Leverage certifications: Use IT hardware and networking certifications.
  • Practice interview questions: Emphasize team and on-call experiences.

📝 Interview Preparation Advice

Technical Preparation

Review server hardware installation procedures.
Practice network troubleshooting techniques.
Familiarize with structured cabling standards.
Study IT hardware concepts and configurations.

Behavioral Questions

Describe a challenging on-call situation.
Explain conflict resolution in team settings.
Discuss handling emergency technical issues.
Share an example of effective documentation.