Data Center Manager

Data Center Manager at Oracle

We are looking for an experienced leader with strong people management skills, business acumen, and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers. This role provides strong leadership, direction, and operational experience. Candidates should possess strong knowledge of computer hardware (Server, Storage, and Networking devices) and be adept at driving and managing escalations to rapid resolution and closure. You will work with distributed teams across the country, growing the team by recruiting and hiring top talent, and delivering expansion projects on time with high quality. Collaboration with best-in-class architects, engineers, and product management is key to success in this M2 career level position.

Responsibilities

This role involves managing the physical site. You should be experienced in managing a multi-disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility, and co-location partners. This multi-faceted management role includes:

• Management and support of 15-20 Data Center Technicians
• Data Center day-to-day support operations in a 24/7 mission-critical environment
• Installation, Field Change Orders, and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPIs
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)
• Reacting to and managing incidents, driving resolution and after-action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Driving local recruitment for future hires
• Creating an environment of continuous improvement

Qualifications

Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Key skills/competency

• Data Center Operations
• People Management
• IT Infrastructure
• Cloud Computing
• Hardware Support
• Escalation Management
• Project Delivery
• Recruitment
• Continuous Improvement
• KPI Management