Data Center Manager - Data Center Support
Oracle · United States
- Hybrid
- Full-time
- $199,500 / year
- United States
Job highlights
- Lead data center operations and teams.
- Manage hardware, installations, and break/fix.
- Ensure 7/24 mission-critical support.
- Drive expansion projects and capacity growth.
- Recruit and develop top technical talent.
About the role
Data Center Manager - Data Center Support
We are looking for an experienced leader with strong people management skills, business acumen, and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene, TX.
- Provide strong leadership, direction, and operational experience.
- Strong knowledge of computer hardware (Server, Storage, and Networking devices).
- Drive and manage escalations to rapid resolution and closure.
- Work with distributed teams across the country.
- Grow the team by recruiting and hiring top talent.
- Deliver expansion projects on time with high quality.
- Collaborate and work effectively with best-in-class architects, engineers, product management, etc.
Responsibilities
This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi-disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and colocation partners. This multi-faceted management role includes:
- Management and support of 15-20 Data Center Technicians.
- Data Center day-to-day support operations in a 7/24 mission-critical environment.
- Installation, Field Change Orders, and Hardware break/fix activity.
- Ensuring timely delivery of services/tasks to meet milestones and customer KPIs.
- Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.).
- Reacting to and managing incidents, driving resolution and after-action analysis.
- Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.).
- Drive local recruitment for future hires.
- Creating an environment of continuous improvement.
Qualifications
- Experience in a Data Center leadership role.
- Proven people management and team-building skills.
- Strong technical understanding of server, storage, and networking hardware.
- Excellent problem-solving and escalation management abilities.
- Ability to collaborate effectively with cross-functional teams and external partners.
- Experience in managing 7/24 mission-critical operations.
- Familiarity with data center expansion projects and capacity planning.
- Recruiting and hiring experience.
About Oracle
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Key skills/competency
- Data Center Management
- Cloud Data Centers
- IT Technical Abilities
- People Management
- Hardware Support (Server, Storage, Networking)
- Incident Management
- Capacity Planning
- Team Leadership
- Recruitment
- Project Delivery
Skills & topics
- Data Center Manager
- Data Center Support
- Cloud Data Centers
- IT Management
- Hardware Support
- Incident Management
- Capacity Planning
- Team Leadership
- Recruitment
- Oracle Jobs
How to get hired
- Tailor your resume: Highlight your data center management experience, technical skills, and leadership achievements relevant to Oracle's needs.
- Showcase people skills: Emphasize your experience in team management, recruitment, and influencing cross-functional groups.
- Demonstrate technical expertise: Detail your knowledge of server, storage, and networking hardware, and incident management.
- Understand Oracle's culture: Research Oracle's commitment to AI, cloud solutions, and employee empowerment.
- Prepare for interviews: Be ready to discuss your experience with mission-critical environments and capacity expansion.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for an Oracle Data Center Manager in Abilene, TX?
- The Oracle Data Center Manager in Abilene, TX is responsible for leading a team of 15-20 technicians, overseeing day-to-day 7/24 operations, managing hardware installations and break/fix activities, ensuring timely project delivery, and driving capacity expansion. This role also involves recruitment and fostering continuous improvement within the team.
- What technical skills are essential for the Data Center Manager role at Oracle?
- Essential technical skills include strong knowledge of computer hardware (servers, storage, networking devices), experience in mission-critical environments, and the ability to manage installations, field change orders, and hardware break/fix. Familiarity with capacity expansion at various scales is also crucial.
- How does Oracle support its employees in the Data Center Manager role?
- Oracle offers a comprehensive benefits package including medical, dental, vision insurance, disability and life insurance, 401(k) with company match, flexible vacation time, paid holidays and sick leave, parental leave, and employee stock purchase plans. They also provide resources for financial planning and group legal services.
- What is the career progression like for a Data Center Manager at Oracle?
- This role is listed at Career Level M2, indicating a mid-career to senior individual contributor or early management level. Oracle generally offers opportunities for growth within its various technical and managerial domains, allowing for advancement based on performance and business needs.
- How does Oracle approach recruitment and team building for its Data Center teams?
- Oracle emphasizes growing its teams by recruiting and hiring top talent. The Data Center Manager is expected to drive local recruitment efforts, indicating a focus on building strong, skilled teams capable of supporting cloud data center operations and expansion projects.
- What is the expected work environment for an Oracle Data Center Manager?
- The work environment is a 7/24 mission-critical cloud data center in Abilene, TX. The role requires strong leadership, the ability to manage escalations, and effective collaboration with distributed teams, engineers, and product management.