Consulting Project Technical Manager

About Oracle NetSuite

At Oracle NetSuite, transformation is essential. For over 25 years, NetSuite has pioneered cloud ERP innovation, assisting over 30,000 customers in achieving leaner, more agile operations on a unified, cloud-based platform. As part of Oracle, NetSuite continues to revolutionize organizational operations by delivering scalable, intelligent solutions without the complexities of legacy on-premise systems. Our teams are committed to working hard, moving fast, and taking pride in delivering significant impact for our customers, celebrating successes along the way.

About The Role: Consulting Project Technical Manager

NetSuite Customer Success (CS) is actively seeking an experienced Consulting Project Technical Manager to join its Professional Services team, specializing in Wholesale Distribution implementations. This critical role involves delivering ERP implementations and optimization engagements across North America, leveraging the SuiteSuccess methodology. Situated within the NetSuite Customer Success – Delivery / Professional Services organization, this position entails leading end-to-end NetSuite implementations, phase upgrades, module deployments, and various optimization or health-check engagements, all designed to achieve high-value, project-based outcomes.

As a Consulting Project Technical Manager, you will operate independently, taking full ownership of overall engagement outcomes. This involves close collaboration with Project Managers and consulting teams to ensure the delivery of high-quality, fit-for-purpose solutions. Strong soft skills and professional maturity are paramount, as you will be expected to navigate complex client situations and foster effective collaboration across both internal and external teams.

Key Responsibilities

• Lead and deliver NetSuite implementation and optimization engagements (SuiteSuccess and tailored deployments) for Products (Distribution, Retail, Manufacturing) industry customers, ensuring quality, scope adherence, and customer satisfaction.
• Gather, analyze, and validate customer business requirements and translate them into scalable NetSuite solution designs.
• Architect and configure NetSuite solutions to meet customer business objectives, including complex workflows, automations, reporting, and integrations.
• Define detailed functional requirements and collaborate with technical resources (internal teams or partners) to design, test, and deploy integrations and advanced configurations.
• Provide leadership and oversight to consultant team members, delegating work while maintaining ownership of overall solution quality and delivery outcomes.
• Establish strong, trusted-advisor relationships with customers; proactively manage expectations, scope, and risk with professionalism.
• Apply NetSuite implementation methodology, industry best practices, and internal delivery standards to ensure consistent, repeatable outcomes.
• Participate in solution scoping, effort estimation, project planning, and knowledge sharing across the Professional Services organization.
• Maintain up-to-date expertise in NetSuite capabilities, certifications, and emerging platform enhancements.

Minimum Qualifications

• 7 or more years of cumulative relevant experience to include significant ERP solution functional implementation and/or administration. (5–7 years of experience relevant to this position, including 2 years of consulting experience preferred.)
• Strong ERP functional consulting background with experience leading customer-facing implementations and/or leading as the customer.
• NetSuite platform experience strongly preferred; experience with competing ERP platforms will be considered.
• Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communications.
• Strong written and verbal communication skills.
• English language read/write/speak proficiency.

Preferred Qualifications

• NetSuite certifications (SuiteFoundation, ERP Consultant, SuiteCloud Developer) and/or cloud certifications (OCI or equivalent).
• Domain expertise in distribution, manufacturing, consumer goods, retail, or e-commerce.
• Proven track record leading medium to large ERP programs with cross-functional and technical complexity.
• Experience mentoring or coaching consultants within delivery engagements.
• Ability to travel as needed.

What You’ll Get

• Opportunity to work remotely while partnering with a dynamic, collaborative NetSuite Professional Services team.
• Engagements across diverse Products industry customers with complex business challenges and transformation goals.
• Ongoing professional growth through real-world problem solving and continuous learning at the intersection of cloud ERP, data, and applied AI.

Key skills/competency

• NetSuite ERP
• ERP Implementation
• Project Leadership
• Solution Design
• Business Requirements Gathering
• Stakeholder Management
• Cloud ERP
• Consulting
• Integration
• Workflow Automation