Cloud Consulting Manager, Change Management

About Oracle Consulting and Our Cloud Change Practice

When you join Oracle Consulting as a Change Management professional, you become part of a growing team charged with re-energizing how we help our customers plan, manage and sustain organizational change. Delivering in the cloud is vastly different from traditional system implementations and so is our change practice. If you are passionate about taking people through the mindset shift to behavior change, look no further!

Due to customer demand, our Change Management practice is growing and our team is laser-focused on using our methodology, tools and teams to simplify the journey to a cloud-enabled workforce. Our mantra is to simplify, accelerate the pace of change and reduce the cost of adopting our suite of cloud solutions. Our tools and methodologies map a comprehensive path to the cloud.

Our team is well-versed in Oracle Cloud applications including Enterprise Resource Planning and Supply Chain Management, Human Capital Management and Customer Experience. Interested in being a part of a dynamic Change Management team leveraging our proven methodology, assets and bringing them to our customer base? We are looking for talented, energetic, individuals with a knack for building customer relationships, solving problems and creating memorable engagements.

Responsibilities of a Cloud Consulting Manager, Change Management

Ultimately, you’ll help our customers and our internal teams leverage our methodology to realize their business goals in conjunction with their teams to drive behavior change. Specifically, you will:

• Plan, develop and execute the Change Management deliverables such as the Change Strategy, Communication Plan, End User Enablement Plan and Change Impact Analysis
• Lead a team of other Change Management professionals
• Exceed customer expectations by demonstrating outstanding verbal and written communication skills, presentation capabilities, analysis, creative thinking and solutions
• Contribute to knowledge sharing sessions, team development activities, team morale and coaching
• Provide insight into our methodology and IP to continually improve and transform our change proficiencies
• Create new Change Management innovations

A Day in the Life as a Cloud Consulting Manager, Change Management

Strategize: Work closely with stakeholders to develop change solutions to drive adoption and sustained Oracle system use. Lead customer engagement with senior stakeholders at the VP, Senior VP and C-level, establish trust and confidence in our capabilities, team, and methodology. You will be viewed as a trusted advisor who can clearly articulate the aspects of change management and can bring it to life within a client’s culture.

Analyze: Lead efforts to constantly assess the effectiveness of the change effort. Oversee the development of stakeholder engagement and analysis, action items to increase understanding and adoption and assess readiness for go-live.

Execute: Lead efforts to execute against the plans by coaching, motivating and providing examples to expedite the work. Managers lead by example in demonstrating our ability to deliver by rolling up their sleeves and working with team members and customers.

Build the practice: Help build the Change Management practice by contributing to methodology, assets, knowledge sharing and developing talent. Sell through delivery excellence. Act as a good steward of our talent and lead internal practice calls, learning sessions and talent development.

What You'll Need to Succeed

To be successful in this role, you:

• Possess 5-10 years of management consulting change leadership experience
• Have experience in a lead role
• Have experience on enterprise implementations &/or transformations (Oracle Cloud ERP Financials &/or Supply Chain implementation experience while in a change management role is strongly preferred)
• Have experience using Oracle-adjacent technologies and/or integrating other technologies with Oracle
• Are a relationship builder at your core
• Have a curious mind and demonstrate a passion for customer service, delivery excellence and developing talent
• Are self-starter, confident and driven with strong organizational skills
• Have exceptional verbal and written communication skills and ability to build rapport
• Have excellent presentation skills coupled with an ability to communicate complex ideas in a simple manner
• Have a proven ability to work with uncertainty, navigate ambiguous situations and solve complex problems
• Are able to travel to customer sites, if required

Key skills/competency

• Change Management
• Cloud Adoption
• Enterprise Implementations
• Stakeholder Engagement
• Communication Planning
• Team Leadership
• Problem Solving
• Client Relationship Management
• Oracle Cloud Applications
• Consulting