Associate Delivery Consultant
Oracle · United States
- Hybrid
- Full-time
- $104,900 / year
- United States
Job highlights
- Consult with clients on system design and customization.
- Support clients with EMR system upgrades and maintenance.
- Foster strong client relationships through effective communication.
- Perform system testing and troubleshoot technical issues.
- Work remotely with potential for up to 20% travel.
About the role
Associate Delivery Consultant
As a Delivery Consultant for the Upgrade Center, you are often the face of Oracle Health (Cerner) to clients. You communicate, collaborate and work to design and customize clients’ new or updated computer systems.
Much of your time will be spent communicating with and supporting clients. As you help maintain and upgrade their system you foster strong relationships, empowering them to see how technology can save patient's lives, decrease errors, and reduce wasteful spending. Your end goal is to support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training, and go-lives.
Your work is usually accomplished by working remotely with clients. However, depending upon the team you are assigned, travel may warrant onsite time with your assigned clients, which may include up to 20% travel.
Responsibilities
As a Delivery Consultant you will be part of a team supporting the Oracle Health (Cerner) Millennium EMR and ancillary technologies (CareAware, FetaLink, etc.) that help hospitals run safely and securely. You will work directly with our clients and be required to access their domains, determine what functionality they are utilizing, create and execute test scripts, communicate results, and utilize troubleshooting steps to resolve issues.
Basic Qualifications:
- At least 4 years total combined higher education and related work experience
Preferred Qualifications:
- Bachelor’s degree in Healthcare, Science, Biology, Technology, Finance, or a related field of study
General Expectations:
- Willing to travel up to 20% of the time as needed
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
- Perform other responsibilities as assigned
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $24.62 - $50.43 per hour; from: $51,200 - $104,900 per year. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Key skills/competency
- Associate Delivery Consultant
- Client Communication
- System Customization
- EMR Systems
- Cerner Millennium
- System Testing
- Troubleshooting
- Issue Management
- Training
- Go-lives
Skills & topics
- Delivery Consultant
- Healthcare IT
- EMR Systems
- Cerner Millennium
- Client Communication
- System Testing
- Troubleshooting
- Remote Work
- Oracle Health
- Customer Support
How to get hired
- Customize your resume: Highlight relevant experience in healthcare IT, EMR systems, and client-facing roles.
- Showcase technical skills: Emphasize experience with Oracle Health (Cerner) Millennium, system testing, and troubleshooting.
- Quantify achievements: Use data to demonstrate the impact of your contributions to client system upgrades or maintenance.
- Prepare for interviews: Be ready to discuss your client communication style and problem-solving approach for technical issues.
- Understand Oracle's culture: Research their commitment to AI, cloud solutions, and employee growth opportunities.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of an Associate Delivery Consultant at Oracle Health?
- As an Associate Delivery Consultant, you will be the primary point of contact for clients, designing and customizing their computer systems. This involves direct client communication, supporting system upgrades and maintenance, performing system testing, troubleshooting issues, and assisting with training and go-lives.
- What is the typical work arrangement for an Associate Delivery Consultant at Oracle?
- This role is primarily remote, allowing you to work from home. However, there may be a requirement to travel to client sites for onsite support, up to 20% of the time, depending on your team assignment.
- What qualifications are essential for an Associate Delivery Consultant role at Oracle?
- A minimum of 4 years of combined higher education and related work experience is required. A Bachelor's degree in Healthcare, Science, Biology, Technology, Finance, or a related field is preferred.
- What is the career level for this Associate Delivery Consultant position?
- This position is classified at Career Level IC1, indicating an individual contributor role.
- What is the salary range for an Associate Delivery Consultant at Oracle in the US?
- The hiring range in the US is from $24.62 to $50.43 per hour, which translates to $51,200 to $104,900 annually. Candidates may also be eligible for bonuses and equity.
- What benefits does Oracle offer its employees?
- Oracle provides a comprehensive benefits package including medical, dental, and vision insurance, disability and life insurance, flexible spending accounts, a 401(k) plan with company match, paid time off, paid holidays, paid sick leave, parental leave, and an employee stock purchase plan.
- What technologies does the Associate Delivery Consultant support?
- The role supports the Oracle Health (Cerner) Millennium EMR and ancillary technologies such as CareAware and FetaLink, ensuring hospitals operate safely and securely.
- How does Oracle support candidates with disabilities?
- Oracle is committed to including people with disabilities and offers accessibility assistance. If you require accommodation, you can email accommodation-request_mb@oracle.com or call 1-888-404-2494 in the United States.