AI Engineer
Oracle
Job Overview
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Job Description
Job Description
The Customer Success Services team at Oracle is seeking an AI Engineer to design, develop, configure, evaluate, monitor, and optimize generative AI and agent solutions for Oracle applications. This role is crucial for developing innovative solutions that advance the CSS team's operational capabilities and effectiveness.
The ideal candidate will be instrumental in creating processes, tools, and tests that enable the CSS team to evaluate and optimize AI responses on customer instances at scale. Furthermore, this role involves developing monetizable services and building revenue streams around various levels of testing, evaluation, monitoring, and auditing for generative AI authoring, summarization, retrieval augmented generation (RAG), and agentic workflows. Maintaining close relationships and sharing information across multiple lines of business is also a key responsibility.
Responsibilities
- Evaluate and optimize Generative AI solutions, including RAG and agents.
- Provide analysis and reporting on AI quality and business value, alongside auditing for factors like bias, prompt injection, and guardrails for customers.
- Develop methods and tools to evaluate, improve, extend, and measure the ROI of Oracle AI solutions.
- Design and develop custom AI solutions aimed at optimizing and generating efficiencies for business operations.
- Contribute to the monetization of AI capabilities as managed services.
- Support the internal standardization and uptake of generative AI code assist tools.
- Interface with the Oracle AI Review (OAR) Board and Corporate Security Solution Assurance Process team to ensure compliance with AI and security governance.
About Oracle
Oracle uniquely combines data, infrastructure, applications, and expertise to drive innovation and essential services. With AI integrated across its products and services, Oracle empowers customers to build a better future. Discover your potential at a company at the forefront of AI and cloud solutions impacting billions of lives.
Oracle fosters innovation by empowering all employees to contribute. We are committed to a diverse workforce, offering competitive benefits including flexible medical, life insurance, and retirement options. We encourage community involvement through volunteer programs and ensure accessibility for people with disabilities throughout the employment process.
Key skills/competency
- Generative AI
- Retrieval Augmented Generation (RAG)
- Agent Solutions
- AI Optimization
- AI Governance
- Data Analysis
- Machine Learning
- Solution Design
- Business Efficiency
- Cloud Solutions
How to Get Hired at Oracle
- Research Oracle's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their AI and cloud strategy.
- Tailor your resume: Customize your application to highlight specific experience in generative AI, RAG, agent solutions, and AI optimization for enterprise applications.
- Showcase relevant projects: Prepare to discuss personal or professional projects demonstrating your ability to design, develop, and evaluate AI solutions, emphasizing business impact.
- Prepare for technical questions: Expect in-depth questions on machine learning fundamentals, prompt engineering, AI ethics, and practical problem-solving related to AI deployment and monitoring.
- Understand Oracle's product ecosystem: Familiarize yourself with Oracle's cloud infrastructure (OCI) and applications where AI solutions would be integrated.
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