Solutions Architect

Solutions Architect at Opus Agency

Opus Agency is a future-forward full-service global event agency. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world, where the authenticity of real-world connections will become paramount.

Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce. As a Solutions Architect, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.

What We Are Looking For

At Opus we work with some of the world’s most influential brands to design, create, and manage their most important events and experiential campaigns. The Solutions Architect is responsible for working with clients to recommend, architect, integrate and oversee the event technology and experiential solutions, while managing third party technology relationships and contracts.

The Solutions Architect will work within event teams to ensure multiple external event technologies come together flawlessly to create a successful and innovative event. In the digital event space, the event happens online, and you are responsible for making sure the doors open and the lights turn on.

YOU SHOULD HAVE

• 3+ years’ experience in a services organization delivering technology
• 5+ years’ experience with a broad array of technology disciplines including Architecture, Application Development, Technology Delivery and Service, and Data Management
• Bachelor's degree from four-year institution is preferred
• Supervisor experience preferred

Essential Duties And Responsibilities

• Collaborate with project stakeholders, recommend and document event technology solutions
• Provide technical oversight on Event Technology for Digital, Hybrid and In-Person engagements
• Guide event teams and clients through integrating multiple event technologies
• Work as a consultant in area of expertise on OPUS's events, from simple to moderate complexity
• Effectively manage relationships with clients, vendors, and project stakeholders
• Work with multiple, external registration tools and digital platforms and consult clients on all of them
• Effectively delegate technical tasks to Implementation team
• Perform Quality Assurance and User Acceptance Testing

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Time management and project management skills
• Effectively prioritize workload on multiple projects & events simultaneously
• Comfort and confidence speaking to clients and partners
• Ability to translate between technical and non-technical stakeholders (explain technical jargon in simple/easily understood ways)
• Ability to perform quality assurance
• Strong critical thinking, organizational, creative problem solving and analytical capabilities
• Demonstrated verbal, written communication, and presentation skills
• Ability to work on complex projects with general direction and minimal guidance, both independently and as a member of cross functional teams
• Strong attention to detail with ability to see the big picture
• Successfully perform in high stress, fast-paced environment
• Maintain high levels of confidentiality
• Work cooperatively with other employees, vendors, and clients
• Portray professional presence through superior communication and presentation
• Show personal and professional integrity, and commitment to excellence and high standards
• Be self-directed and deadline-driven, with an ability to manage priorities and projects within a fast-paced, dynamic environment

While you won’t be required to implement these things, it’s important that you have a basic understanding of the below concepts so you can speak intelligently to them in meetings with technical partners and so you can better ask questions and understand technical workflows:

• Understand the platform landscape (Registration, Digital, interactive, analytics, reporting, etc)
• Internet Infrastructure concepts – Domains, DNS (CName, MX, and SPF setup), cloud servers, load balancing, SEO knowledge/tracking (i.e. UTM vs Tag IDs)
• Frontend concepts – understand HTML/CSS/JS/frameworks limitations, UI/UX, time to implement
• Site state concepts – cookies, session states, client vs server data flows
• Integrations – webhooks vs APIs, how they work, authentication, restrictions
• Video streaming protocols (RTMP, RTSP, WebRTC, etc)
• Data structure – types of data and how they are represented, how data is stored and retrieved (XML, JSON)
• Basic understanding of SQL Databases
• Basic understanding of data security, infosec and GDPR

Key Skills/Competency

• Solutions Architecture
• Event Technology
• Technical Oversight
• Client Relationship Management
• System Integration
• Project Management
• Quality Assurance
• Data Management
• Technical Consulting
• Stakeholder Collaboration