Senior BI Analyst

About Optus

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Shape smarter decisions through data at Optus.

As a Senior BI Analyst, you’ll play a key role in enabling data‑driven decision‑making across the organisation. You’ll design and deliver insightful dashboards, analyse complex datasets to uncover trends and opportunities, and partner with teams across the business to translate business questions into meaningful analytics solutions. This role sits at the heart of how Optus turns data into actionable insight.

What You’ll Do

• Design, develop, and maintain interactive dashboards and reports using BI tools such as Power BI and Tableau.
• Analyse large and complex datasets to identify trends, patterns, and actionable business insights.
• Design and support ETL workflows, including data cleansing and transformation to prepare data for analysis.
• Partner closely with colleagues across the business to gather requirements, prioritise analytics requests, and present insights clearly and concisely.

What You Bring

• Demonstrated experience in business intelligence, data analysis, and dashboard development.
• Deep technical capability across BI tools (Power BI, Tableau) and data technologies including SQL and ETL platforms.
• Ability to translate complex data into clear, compelling insights for technical and non‑technical audiences.
• A continuous improvement approach with strong problem‑solving skills and attention to data quality.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

Key skills/competency

• Business Intelligence
• Data Analysis
• Dashboard Development
• Power BI
• Tableau
• SQL
• ETL Workflows
• Data Cleansing
• Data Transformation
• Problem Solving