Complex Fraud Analyst
@ Optus

New South Wales, Australia
A$90,000
On Site
Contractor
Posted 14 hours ago

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Job Details

Overview

Optus, an Australian telecommunications leader, is seeking a Complex Fraud Analyst on a 12 month fixed term contract. You will report to the Fraud Risk Operations Associate Director and work within the External Fraud Risk Team to investigate incidents of dishonesty and provide specialist analytical support.

Responsibilities

  • Investigate and analyze complex fraud scenarios to determine root causes.
  • Monitor high-risk activity across telecommunications products.
  • Utilize SQL, Teradata SQL, Oracle SQL, and relational databases for data analysis.
  • Complete Fraud Risk Assessments and lead projects as the subject matter expert.
  • Identify and address fraud issues impacting Optus and its customers.

Technical Requirements

  • Experience with MS PowerPoint, Teradata SQL, Alteryx, Python, and Tableau.
  • Strong technical background in fraud and investigation within telecommunications.
  • Proven experience interrogating multiple data sources in a fraud analysis role.

Benefits

Competitive remuneration, employee discounts including $80 monthly credit, 25% off products, flexible hybrid work arrangements, vibrant campus facilities, extensive leave policies, and robust support for wellbeing and professional development.

Inclusiveness & Accessibility

Optus is committed to diversity and an inclusive recruitment process. Adjustments can be requested at AccessibleRecruitment@optus.com.au or via phone at 1800 309 170.

Key skills/competency

  • Fraud Analysis
  • SQL
  • Data Investigation
  • Telecommunications
  • Risk Assessment
  • Project Management
  • Python
  • Tableau
  • Alteryx
  • Database Management
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How to Get Hired at Optus

🎯 Tips for Getting Hired

  • Customize your resume: Tailor details to align with fraud analysis roles at Optus.
  • Highlight technical skills: Emphasize SQL, Python, Tableau, and Alteryx experience.
  • Demonstrate impact: Show previous results in fraud risk management.
  • Prepare examples: Provide detailed instances of data investigation and risk assessment.

📝 Interview Preparation Advice

Technical Preparation

Review advanced SQL queries.
Practice data analysis with Teradata.
Familiarize with fraud risk systems.
Explore Python and Tableau basics.

Behavioral Questions

Describe a complex fraud challenge solved.
Explain collaboration in high-pressure situations.
Share an experience leading a project.
Discuss handling ambiguous fraud scenarios.

Frequently Asked Questions