Sales Associate

@ Optical Outlets

Sales Associate at Optical Outlets

The primary function of this role is assisting patients while supporting the Doctor and Office Manager at Optical Outlets.

Essential Functions

• Attract and retain customers with unsurpassed service
• Greet customers and explain the process clearly
• Assist patients with merchandise selection, fitting frames, and dispensing eyewear
• Solve visual challenges for customers
• Manage customer transactions during purchase
• Provide outstanding patient satisfaction through a Right the First Time approach
• Assist in selecting frames and lenses fitting vision, lifestyle, and budget needs
• Support retail associates with complex customer product needs and prescriptions
• Take measurements and adjust eyewear accurately
• Inform the Office Manager of any noted issues
• Perform additional tasks as assigned by the Office Manager

Requirements

Job Specifications: One to two years of experience, proficient in MS Office and capable of multitasking in a fast-paced environment. Strong verbal and written communication, excellent interpersonal skills, problem-solving, negotiation, and decision-making abilities are required.

Preferred Skills: Experience as an Optician with an active Florida License and bilingual proficiency in English and Spanish.

Working Conditions

The environment is well-lit with proper temperature and no hazardous conditions. This role supports a drug-free workplace with pre-employment substance testing.

Compensation: Eligible bonuses and commissions may apply. For more details, visit opticaloutlets.com/careers.

Key skills/competency

• Customer Service
• Communication
• Multitasking
• Problem Solving
• Optician Skills
• Sales
• Interpersonal
• Detail-Oriented
• Transaction Processing
• Team Support