Cloud Specialist - SaaS and Cloud Solutions
@ OpenText

Waterloo, ON
$150,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @opentext.com
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Job Details

About OpenText

OpenText is a global leader in information management where innovation, creativity, and collaboration drive digital transformation.

Role Overview: Cloud Specialist - SaaS and Cloud Solutions

This role expands the OpenText Cloud Specialists team to support growing demand in SaaS and cloud-based solutions for Application Development, DevOps, and IT Operations Management (ITOM). You will partner with Sales and other internal teams to drive strategic cloud migrations and SaaS adoption across North America and Europe.

Your Impact

  • Lead strategic SaaS engagements to boost revenue and margins.
  • Collaborate with Sales to transform legacy systems to modern SaaS.
  • Develop customer-specific TCO and ROI models.
  • Engage with customers on licensing, infrastructure, and security needs.
  • Support cross-functional teams and provide market feedback.

What The Role Offers

Work directly with customers, Sales, and internal teams while serving as a regional SaaS ambassador. Contribute toward revenue growth, margin improvement, and strategic initiatives that accelerate SaaS growth.

What You Need To Succeed

  • 8+ years in Enterprise IT Sales, Technical Sales, or Pre-Sales.
  • Experience in DevOps or IT Operations Management (ITOM) is highly valuable.
  • Strong consultative mindset with technical and leadership skills.
  • Deep understanding of SaaS and cloud concepts including encryption, key management, HA/DR, and GDPR.
  • Proficiency in Microsoft PowerPoint, Excel, and analytical negotiation skills.

Key Skills/Competency

  • SaaS
  • Cloud
  • ITOM
  • DevOps
  • Technical Sales
  • Customer Engagement
  • ROI Analysis
  • Security
  • Strategic Planning
  • Leadership
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How to Get Hired at OpenText

🎯 Tips for Getting Hired

  • Customize your resume: Highlight cloud, ITOM and SaaS expertise.
  • Research OpenText: Understand their digital transformation journey.
  • Review technical skills: Emphasize cloud migration and security know-how.
  • Prepare for interviews: Focus on strategic and customer engagement examples.

📝 Interview Preparation Advice

Technical Preparation

Review cloud migration frameworks.
Practice TCO and ROI model creation.
Study ITOM and DevOps principles.
Brush up on SaaS security standards.

Behavioral Questions

Explain a challenging cloud migration.
Describe teamwork in cross-functional projects.
Discuss handling customer objections.
Share examples of strategic decision-making.

Frequently Asked Questions