10 days ago

Technical Program Manager, Human Data

OpenAI

On Site
Full Time
$290,000
San Francisco, CA

Job Overview

Job TitleTechnical Program Manager, Human Data
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$290,000
LocationSan Francisco, CA

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Job Description

About The Team

OpenAI's Human Data Team is dedicated to creating custom data solutions that drive groundbreaking research. Our efforts directly enhance and evaluate flagship models and products like ChatGPT, GPT-4, and Sora. We also play a crucial role in safety initiatives by collaborating closely with the Preparedness and Safety Systems teams.

About The Role

As a Technical Program Manager (TPM) in the Human Data team, you will be a pivotal link between research and engineering. Your primary responsibility will be to design and implement pragmatic solutions for collecting high-quality data. This role requires you to be a key interface, connecting our research roadmap with external vendors, AI trainers, and the Human Data engineering team.

In This Role, You Will

  • Collaborate with Research: Partner with researchers to define data collection needs, establish success metrics, and create quality measurement frameworks.
  • Design & Execute Data Collection Campaigns: Translate research requirements into actionable plans, accelerating execution by utilizing existing tools and iterating to achieve desired outcomes. This often involves implementing novel, agile solutions while partnering with engineering for robust and scalable designs.
  • Unblock Yourself: Demonstrate a proactive mindset, possessing the technical acumen and drive to overcome external dependencies and achieve at least partial success independently.
  • Optimize Systems & Processes: Develop and refine dashboards to monitor campaign performance, utilizing SQL and Python for in-depth data analysis and generating actionable insights.
  • Drive Technical Roadmaps: Work collaboratively with engineers to enhance data platforms, address technical blockers, and ensure adherence to security best practices, including effective access management.
  • Scale Your Impact: Provide guidance and empower program managers and vendors to manage day-to-day execution, allowing you to concentrate on high-priority strategic opportunities.

You’ll Thrive In This Role If You

  • Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and extracting actionable insights.
  • Possess proficiency in Python for interacting with various tools via APIs, encompassing sending requests, processing responses, and integrating functionalities into comprehensive workflows.
  • Are skilled in SQL for developing analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for informed decision-making.
  • Have a strong foundational understanding of how Large Language Models (LLMs) operate and possess expertise in prompt engineering.
  • Are excited to delve into the technicalities of cutting-edge AI research and collaborate closely with researchers from the initial concept to launch.
  • Enjoy being an integral part of an ambitious and technically-minded team.
  • Bring experience working at a large scale across a diverse portfolio of projects.
  • Are willing to "get your hands dirty," demonstrating grit and creative problem-solving daily.
  • Possess an action-oriented and deeply curious mind.
  • Learn complex technical concepts exceptionally quickly, actively seeking out knowledge to become proficient in new areas.
  • Operate with high horsepower, skillfully managing frequent context switching and working on multiple projects simultaneously with expansive ownership and ruthless prioritization.
  • Thrive in dynamic environments and can navigate ambiguity with remarkable ease.

About OpenAI

OpenAI is an AI research and deployment company committed to ensuring that general-purpose artificial intelligence benefits all of humanity. We are at the forefront of pushing the boundaries of AI system capabilities and are dedicated to safely deploying these innovations to the world through products like ChatGPT, GPT-4, and Sora. We believe AI is a powerful tool that must be developed with safety and human needs at its core, and our mission requires valuing the diverse perspectives, voices, and experiences that represent the full spectrum of humanity.

Key skills/competency

  • Technical Program Management
  • Data Collection
  • SQL
  • Python
  • Large Language Models (LLMs)
  • Prompt Engineering
  • Data Analysis
  • AI Research Collaboration
  • Process Optimization
  • Vendor Management

Tags:

Technical Program Manager
data solutions
program management
AI research
data collection
process optimization
vendor management
stakeholder collaboration
technical roadmaps
quality assurance
project execution
SQL
Python
APIs
LLMs
data analysis
dashboards
prompt engineering
data platforms
machine learning
AI

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How to Get Hired at OpenAI

  • Research OpenAI's mission: Deeply understand their commitment to AGI safety and benefiting humanity, aligning your application to their core values.
  • Tailor your resume strategically: Highlight experience in technical program management, data solutions, LLMs, SQL, and Python, using keywords from the job description for the Human Data team.
  • Showcase technical acumen: Prepare to discuss specific projects where you've leveraged SQL and Python for data analysis, API interaction, and dashboard creation, relevant to OpenAI's data needs.
  • Demonstrate problem-solving and proactivity: Be ready to share examples of how you've overcome technical blockers, optimized processes, and navigated ambiguity in fast-paced, research-driven environments.
  • Articulate AI vision: During interviews, express your excitement for cutting-edge AI research and your understanding of LLMs and prompt engineering, emphasizing your collaborative spirit.

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