HR Operations Assistant

Our Mission

At Open-Xchange, we develop open-source communication and collaboration software used by public sector organizations, telcos, and hosting providers to keep data secure and under their control. Our products cover email, collaboration, DNS security, and related services, and are used by millions of people worldwide.

As an HR Operations Assistant, you will be a motivated professional ready to support HR administration for our U.S. colleagues and streamline local HR processes.

Discover what Open-Xchange offers you:

• We work in a non-hierarchical organization that empowers everyone to take responsibility, stay focused, and contribute directly to the company’s success and customer value.
• We value expertise and continuous professional development. Our professionals work closely with experienced colleagues, take ownership of their work, and continuously expand their skills.
• Openness and diversity are core to OX. Different perspectives, backgrounds, and ways of thinking strengthen our collaboration and help us see the bigger picture.

Your Team

This part-time remote position, approximately 20 hours per week, is part of the People / Human Resources team. You will support our HR operations in the United States and serve as a key point of contact for U.S.-specific HR topics. While the People team is primarily based in Germany, this role provides hands-on support from within the U.S. for local HR administration, compliance, and day-to-day operations.

Your New Job:

• Manage employee records, contracts, and core HR documentation, maintaining data accuracy in HR systems and preparing reports and dashboards as needed.
• Support payroll preparation, benefits administration (e.g., 401K and insurance enrollment), and leave management.
• Maintain HR systems and ensure data accuracy.
• Coordinate onboarding and offboarding processes.
• Support day-to-day HR operations, administrative processes, and employee inquiries.
• Ensure compliance with federal and state-specific employment laws and regulations (e.g., paid family leave, state disability insurance, unemployment insurance) across multiple US states.
• Coordinate and ensure smooth communication with external partners and service providers as needed.
• Ensure adherence to internal policies, labor law requirements, and data protection standards.

Your Background:

• Bachelor’s degree in a related field preferred, or an equivalent combination of education and previous experience in HR administration, operations, or a similar role.
• Knowledge of labor law and HR best practices.
• Strong organizational and time-management skills with a high attention to detail.
• Ability to handle confidential information with discretion and professionalism.
• Strong English communication skills and a collaborative, reliable, and solution-oriented working style.
• Intrinsic motivation to take ownership while contributing effectively to a team environment.
• Comfortable working in a remote-first environment with multicultural teams across different time zones.

This is what you get at Open-Xchange:

• The flexibility to work 100% remotely ensures a work environment that suits you best.
• Flexible working hours that allow you to successfully combine your home and family responsibilities with work.
• Getting together in-person for workshops and fun team events.
• Time off to volunteer – and mental health support when you need it.
• We provide financial relief through corporate benefits and a subsidy for ergonomic chairs and desks.
• We can discuss further location-related benefits together in an initial talk.

Key skills/competency

• HR Administration
• Payroll Processing
• Benefits Management
• HR Compliance
• Onboarding/Offboarding
• Employee Relations
• Data Management
• Labor Law
• Organizational Skills
• Remote Work