Senior Technical Writer
@ OneTrust

Madrid, Community of Madrid, Spain
$120,000
On Site
Full Time
Posted 21 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXXX******* @onetrust.com
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Job Details

Senior Technical Writer at OneTrust

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies data collection, automates risk management, and activates responsible use of data across its lifecycle.

The Challenge

We are looking for a Senior Technical Writer to join our Technical Writing team. In this role, you will work closely with Product and Engineering to create clear, engaging, and reliable documentation for the OneTrust platform.

Your Mission

Own the full documentation lifecycle. Provide a single, trusted source of truth for product managers, implementation specialists, and other stakeholders.

You Will

  • Develop and maintain high-quality product documentation.
  • Collaborate with Product, Implementation, and Engineering SMEs.
  • Lead documentation projects and manage cross-functional initiatives.
  • Mentor junior writers and ensure consistency in documentation.
  • Conduct feature testing and provide user-centered insights.

You Are

An experienced, self-driven technical writer who values clarity, collaboration, and precision. You take initiative, work independently, and consistently produce quality content.

Your Experience Includes

  • Bachelor’s degree in English, Technical Writing, Journalism, or related field.
  • 5+ years experience in creating high-impact software documentation.
  • Exceptional written and verbal communication skills in English.
  • Proven experience in managing documentation projects in agile environments.
  • Working experience with Confluence, Jira, HTML, CSS and basic image editing.

Extra Awesome

  • Familiarity with SaaS companies and software development.
  • Experience with Paligo CCMS and Salesforce.
  • Ability to write release notes and manage regular publication cadences.

Where We Work

We operate on an office first culture, expecting three days a week in the office to maximize collaboration and team engagement.

Benefits

As part of OneTrust, you gain comprehensive healthcare, flexible PTO, equity RSUs, bonus opportunities, retirement support, paid parental leave, career development opportunities, and more. For more details, please visit our careers page.

Resources

Learn more about OneTrust at our career channels on YouTube and Instagram.

Key skills/competency

  • Technical Writing
  • Documentation
  • Product Collaboration
  • Content Development
  • Agile Environment
  • HTML
  • CSS
  • Confluence
  • Jira
  • Mentorship
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How to Get Hired at OneTrust

🎯 Tips for Getting Hired

  • Research OneTrust's culture: Explore mission, values, and recent news online.
  • Customize your resume: Highlight technical writing and collaboration skills.
  • Showcase project experience: Provide examples of documentation work.
  • Prepare for interviews: Review product features and agile methodologies.

📝 Interview Preparation Advice

Technical Preparation

Review HTML and CSS basics.
Study documentation style guides.
Practice with Confluence and Jira.
Test product features independently.

Behavioral Questions

Describe a successful team collaboration.
Explain handling tight deadlines.
Share mentoring experiences with juniors.
Discuss resolving project conflicts.

Frequently Asked Questions