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Job Description
About OneDigital:
At OneDigital, we are on a mission to help people do their best work and live their best lives. We foster a culture where you can bring your authentic self to work, making a significant impact on the world. Our people-first culture is wired for growth, driven to serve, and committed to supporting each other. We believe greatness comes in all shapes, sizes, colors, and experience levels.
Our Newest Opportunity: Senior HR Business Partner
The Senior HR Business Partner will be instrumental in aligning HR strategies with the client's mission, vision, values, and operational objectives to achieve company goals. This role involves positioning clients as industry leaders by defining and operationalizing HR strategies.
Essential Duties and Responsibilities:
- Provide innovative, cost-effective HR strategies and solutions to clients across all service areas, including strategy, coaching, market intelligence, compensation, performance management, employee relations, training, recruitment, compliance, and risk management.
- Engage regularly with clients to understand their business objectives, products, and services to promote HR strategies and tactics that support their goals.
- Proactively identify opportunities to enhance business effectiveness through HR strategies, programs, and processes, acting as a thought leader in the HR field.
- Manage client relationships to ensure satisfaction with expectations, processes, deliverables, and service, providing ongoing project management for timely and quality delivery.
- Seek and share expertise in HR and general business trends, contributing to the Best Practices Library.
- Determine necessary resource requirements for client engagements and communicate these needs for resource allocation, leading teams to deliver high-quality results on time.
- Manage the book of business independently and in concert with team protocols.
- Promote the OneDigital brand by actively participating in networking and HR thought leadership events.
- Identify opportunities for cross-selling and up-selling other services to position OneDigital as a comprehensive HR solution.
- Manage retainer or project budgets, ensuring clear client communication on contracted services and preparing additional service agreements as needed.
- Oversee monthly client billing, ensuring accurate time and expense tracking and invoice delivery.
- Respond to client requests in a timely manner with accurate and appropriate information.
- Actively participate in OneDigital culture, initiatives, and meetings, modeling company values.
- Lead or participate in internal projects such as surveys, trade shows, newsletters, and customer satisfaction initiatives.
Qualifications, Skills and Requirements:
- Excellent customer service and communication skills.
- Ability to maintain confidentiality and a high level of honesty and integrity.
- Strong attention to detail.
- Self-motivated and disciplined.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Ability to manage one's workload effectively.
- Ability to thrive in a fast-paced environment.
- Prior experience with account management software is a plus.
- Expertise in Microsoft Office is required.
Education, Training and Experience:
- Bachelor's Degree and 5-10 years of progressive HR experience, with knowledge of employment, employee relations, compensation, benefits, compliance, training, and process improvements/management development. MBA preferred.
- At least 2 years of related experience in a consulting, leadership, supervisory, or managerial role with proven client retention and results delivery.
- Prior experience coaching senior management is essential, with demonstrated program development expertise.
- Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is a plus.
Compensation and Benefits:
Your base pay will depend on your skills, education, qualifications, professional experience, and location. Some roles may be eligible for variable compensation, commission, and/or annual bonus based on individual and company performance. We offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay (for non-exempt employees), and robust learning and development programs. Job-related expenses will be reimbursed per company policy, and employee perks and discounts may be available.
About OneDigital's Commitment to Diversity and Inclusion:
OneDigital is an equal opportunity employer committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. We ensure our people feel seen, valued, respected, and supported, which is fundamental to our core values and business goals. We welcome all qualified applicants and comply with all applicable federal, state, and local laws prohibiting discrimination in employment. OneDigital utilizes Artificial Intelligence (AI) to enhance its recruitment process but AI does not replace human involvement. You may opt out of AI use where laws allow. We are excited about the possibility of you joining the OneDigital team!
Key skills/competency:
- HR Business Partner
- Strategic HR
- Client Relationship Management
- Employee Relations
- Compensation and Benefits
- Performance Management
- Talent Acquisition
- Compliance
- HR Strategy
- Consulting
How to Get Hired at OneDigital
- Tailor your resume: Highlight your 5-10 years of progressive HR experience, consulting background, and client retention skills, emphasizing coaching senior management and program development.
- Showcase HR expertise: Detail your knowledge in employment law, employee relations, compensation, benefits, compliance, and training, aligning with the Senior HR Business Partner role.
- Demonstrate client focus: Provide examples of how you've understood client business objectives and developed HR strategies to support them, showcasing your thought leadership.
- Prepare for behavioral questions: Be ready to discuss how you manage client relationships, handle confidential information, and thrive in a fast-paced, client-facing environment.
- Research OneDigital's culture: Understand their commitment to diversity, inclusion, and employee well-being to articulate how you align with their people-first approach.
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