Human Resources Business Partner

About OneDigital

At OneDigital, we are on a mission to help people do their best work and live their best lives. We foster a people-first culture that is wired for growth, driven to serve, and committed to supporting our employees. We embrace diversity and believe that greatness comes in all shapes, sizes, colors, and experience levels.

Our Newest Opportunity: Human Resources Business Partner

We are seeking a dedicated Onsite Human Resources Business Partner to be fully embedded within our client's organization in Dallas, TX. This role serves as the primary HR liaison and escalation point, providing hands-on support for payroll processing, benefits administration, employee relations, and general ledger tasks. You will drive process improvements, ensure compliance, and deliver exceptional service to strengthen client relationships and enable companies to focus on their success.

Role and Responsibilities

• Serve as the primary onsite HR resource for the client, integrating into their team and building strong relationships with key stakeholders.
• Provide direct support for payroll processing, including data entry, validation, and issue resolution.
• Administer benefits and assist with general ledger (GL) reconciliations and reporting.
• Act as the main escalation point for HR, payroll, and benefits inquiries, coordinating with internal departments.
• Manage the ongoing client relationship by resolving issues, communicating program changes, and providing procedural updates.
• Ensure efficient information flow between the client and Resourcing Edge, escalating technology issues as needed.
• Conduct new client orientations, benefits enrollment, and new hire onboarding.
• Provide proactive feedback and suggestions on products, processes, and procedures to enhance efficiency and service delivery.
• Evaluate and act to improve client satisfaction by anticipating and meeting client needs.

Qualifications, Skills and Requirements

• Ability to garner and foster trust and credibility.
• Ability to build and maintain strong business partnerships.
• Thorough knowledge of all elements of HR principles, practices, and laws.
• Must be self-motivated and disciplined.
• Servant Leadership mentality.
• Ability to relate to people of all levels and personalities.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Ability to thrive in a fast-paced and matrixed-reporting environment.
• Ability to travel within the region and to corporate headquarters in Atlanta when needed.

Education, Training and Experience

• Bachelor’s degree preferred; or 4+ years of experience in lieu of degree.
• 3+ years of professional experience in Operations, Client Services, Account Management, and/or Payroll.
• Hands-on experience with payroll processing and benefits administration required; familiarity with GL reconciliation preferred.
• Strong customer service and problem-resolution skills.
• Proficiency in Microsoft Office, HRIS systems, PowerPoint, and Outlook.
• PHR or SHRM-CP preferred.

Traits & Competencies

• Client-Centric Mindset – Builds trust and delivers exceptional service as a dedicated resource.
• Teamwork – Understands RE’s business processes and communicates them effectively to clients.
• Quality – Demonstrates accuracy, timeliness, and attention to detail in all deliverables.
• Initiative – Continuously develops professional skills and adapts to new product releases or enhancements.
• Innovation – Suggests creative solutions and process improvements to enhance client experience.

Compensation and Benefits

Your base pay will depend on your skills, education, qualifications, experience, and location. Eligible employees may receive variable compensation, commission, and/or annual bonus. We offer health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay, and robust learning and development programs. Reimbursement for job-related expenses and employee perks/discounts are also provided.

About OneDigital

OneDigital is an equal opportunity employer committed to diversity, equity, and inclusion. We believe that the power of ONE starts with you. We cultivate a culture where differences are celebrated, and everyone feels seen, valued, respected, and supported.

Our Commitment to AI in Recruitment

OneDigital utilizes advanced Artificial Intelligence (AI) technologies to enhance our recruitment process, helping us efficiently identify the best fit for open positions. While AI assists in filtering candidates, it does not replace the human element in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Key skills/competency

• Human Resources Business Partner
• Payroll Processing
• Benefits Administration
• Employee Relations
• General Ledger Reconciliation
• Client Relationship Management
• HR Compliance
• Onboarding
• HR Principles
• Customer Service