People Analytics Support Analyst

@ One Model

About the Role

One Model is experiencing fast growth as a leading vendor in the growing people analytics space. In this role as People Analytics Support Analyst, you will support our growing customer base through data integration, analytics, and insights.

Responsibilities

• Intake, triage, and execute tier 1 troubleshooting and reporting of application and data modeling issues.
• Coordinate with Data and System Engineers to resolve data integrity and quality issues.
• Support HR data ingestion and transformation including configuration and monitoring.
• Communicate with customers to review data integration requests and advise on application functionality.
• Provide customer enablement and training as required.
• Collaborate with Product and Engineering teams to prioritize and deliver product fixes.
• Document customer support processes including onboarding and custom requests.
• Partner with the Product Team on knowledge management and product documentation.

About You

You are an early-career professional with exposure to HR data systems and people analytics. You have worked with data integration, transformation, and reporting for at least 2 years using systems like SAP, SuccessFactors, Workday, and more. You can manage multiple tasks, collaborate globally, and solve complex problems with intellectual curiosity.

What’s In It For You

• Flexible remote work with a global team.
• A friendly, inclusive, and respectful workplace culture.
• Significant contribution to a young, fast-growing company.
• Generous compensation with attractive performance pay.
• A supportive environment valuing diversity and collaboration.

Key skills/competency

• People Analytics
• Data Integration
• HR Systems
• Data Transformation
• Reporting
• Troubleshooting
• Customer Support
• Analytics
• Data Quality
• Collaboration