IT Manager (Remote)
Onboard · United Arab Emirates
- Hybrid
- Full-time
- $120,000 / year
- United Arab Emirates
Job highlights
- Lead IT team and function for a growing company.
- Manage IT roadmap, budget, and vendor relationships.
- Oversee identity, access, MDM, and SaaS administration.
- Drive IT projects and incident response.
- Fully remote role with flexible work hours.
About the role
IT Manager
Onboard is seeking an experienced IT Manager to lead our IT function and team. This role is crucial for maintaining company productivity and platform reliability through effective management of systems, security, and people.
Key Responsibilities
- Lead a team of IT support and systems administrators.
- Own the IT roadmap, budget, and vendor relationships.
- Oversee identity, access, MDM, and SaaS administration.
- Partner with security on baseline controls and compliance.
- Lead incident response and major IT projects.
- Develop policies, procedures, and runbooks for the IT function.
Required Skills and Qualifications
- Minimum of 5 years in IT, with at least 2 years managing IT staff.
- Strong working knowledge of Google Workspace or Microsoft 365 administration.
- Hands-on experience with MDM, identity, and SaaS platforms.
- Proven experience managing budgets, vendors, and contracts.
- Excellent written and verbal communication skills.
- Familiarity with compliance frameworks (SOC 2, ISO 27001) is a plus.
What You'll Bring
- A systems thinker who breaks complex problems into actionable steps.
- Strong written communication and stakeholder management abilities.
- A bias toward action and the ability to drive tasks to completion.
- Comfort working asynchronously across different time zones.
What We Offer
- Fully remote, flexible work hours.
- Performance-based bonus structure.
- Annual learning & development stipend.
- Health and wellness benefits (varies by location).
- Opportunity to work on high-scale, real-world impact projects.
Key skills/competency
- IT Management
- Team Leadership
- IT Roadmap
- Budget Management
- Vendor Management
- Identity and Access Management
- MDM Administration
- SaaS Administration
- Incident Response
- Compliance Frameworks
Skills & topics
- IT Manager
- IT Management
- Systems Administration
- Team Leadership
- Remote Work
- Google Workspace
- Microsoft 365
- MDM
- SaaS
- Compliance
How to get hired
- Customize your resume: Highlight your IT management experience, team leadership, and specific skills like Google Workspace/Microsoft 365, MDM, and compliance frameworks. Quantify achievements with data where possible to showcase your impact.
- Tailor your application: In your cover letter, express your enthusiasm for Onboard's mission and explain how your systems-thinking approach and bias for action align with their values. Reference specific responsibilities from the job description.
- Prepare for technical questions: Be ready to discuss your experience with IT roadmapping, budget management, vendor negotiations, and hands-on administration of identity, MDM, and SaaS platforms.
- Showcase leadership and communication: During interviews, provide examples of how you’ve led IT teams, managed stakeholders, resolved incidents, and developed IT policies. Emphasize your comfort with asynchronous, cross-time zone collaboration.
Technical preparation
Master Google Workspace or Microsoft 365 administration.,Gain hands-on MDM, identity, and SaaS experience.,Understand compliance frameworks like SOC 2.,Develop IT roadmap and budget management skills.
Behavioral questions
Describe managing an IT team.,How do you break down complex problems?,Share an incident response experience.,How do you manage stakeholders asynchronously?
Frequently asked questions
- What are the key responsibilities for the IT Manager role at Onboard?
- The IT Manager at Onboard will lead the IT team, manage the IT roadmap and budget, oversee identity, access, MDM, and SaaS administration, partner with security, lead incident response, and develop IT policies and procedures.
- What qualifications are essential for the IT Manager position at Onboard?
- Essential qualifications include 5+ years in IT with at least 2 years in management, strong knowledge of Google Workspace or Microsoft 365, hands-on experience with MDM and SaaS platforms, and budget/vendor management experience.
- Is the IT Manager role at Onboard fully remote?
- Yes, the IT Manager position at Onboard is a fully remote role, offering flexible work hours and the ability to work asynchronously across time zones.
- What kind of IT team will the IT Manager lead at Onboard?
- The IT Manager will lead a team comprised of IT support staff and systems administrators, responsible for maintaining the company's IT infrastructure and operations.
- What is the typical compensation range for the IT Manager role at Onboard?
- Onboard offers a competitive salary for the IT Manager role, with an indicative range of $95,000 – $150,000 USD equivalent, plus benefits and a performance-based bonus structure.
- Does Onboard offer professional development opportunities for its IT Manager?
- Yes, Onboard provides an annual learning and development stipend to support the continuous professional growth of its employees, including the IT Manager.
- What IT platforms does the IT Manager need to be familiar with at Onboard?
- The IT Manager should have strong knowledge of Google Workspace or Microsoft 365 administration, and hands-on experience with MDM, identity management, and various SaaS platforms.
- How does Onboard handle work-life balance for its remote IT Manager?
- Onboard supports work-life balance by offering fully remote work and flexible work hours, enabling employees to manage their schedules effectively across different time zones.