Catering Venue Manager

Who We Are

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company, owning iconic properties like UFC, WWE, and PBR. These properties reach 1 billion households across 210 countries, organizing over 500 live events annually. TKO also partners with major sports rights holders through IMG and On Location, a global leader in premium experiential hospitality.

Role Summary

We are searching for a talented, motivated, and highly detailed Catering Venue Manager to join our team, focusing on the planning and execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

Key Responsibilities

As a Catering Venue Manager, you are responsible for coordinating and managing all catering operations across the assigned venue, ensuring consistency, quality, and profitability. You will support the Venue Operations & Catering teams in daily operations, with key responsibilities including:

• Overseeing the execution of catering service that aligns with FIFA World Cup 26™ objectives, ensuring consistency, cultural relevance, and quality across all venue spaces.
• Executing catering delivery strategy, staffing models, and service expectations by venue type, following narratives set forth by the core On Location Catering Team.
• Collaborating with culinary and logistics teams to ensure narratives are realistic and executable under live-event conditions.
• Implementing strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings, streamlined service delivery, and personalized hospitality experiences.
• Leading the evaluation process by gathering guest and stakeholder feedback to identify opportunities and implement continuous service improvements.
• Developing and managing detailed project timelines to ensure deliverables are met in alignment with organizational goals and client expectations.
• Proactively identifying potential issues and leading on-site troubleshooting to ensure flawless event execution from planning through live operations.
• Working with the Performance team to help create and oversee tournament time reporting.

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

You Have These:

• 3–5 years of progressive, full-time experience in the catering or hospitality industry, with a focus on multi-unit operations and staff leadership.
• Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.
• Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.
• Ability to maintain composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.
• Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.
• Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.
• Flexibility and positive attitude to work long days, evenings, weekends, and holidays when necessary.
• Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation.
• The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.
• Conversational English as a minimum.
• Legally able to work with no sponsorship assistance in the venue location.
• Ability to pass the Accreditation process.

Key skills/competency

• Catering Operations
• Event Management
• Hospitality Leadership
• Guest Satisfaction
• Project Coordination
• Logistics Management
• Staff Supervision
• Quality Assurance
• Problem Solving
• Performance Reporting