Splash Grill Server (Seasonal)
Omni Hotels & Resorts · Rancho Mirage, CA
- On site
- Temporary
- $40,000 / year
- Rancho Mirage, CA
Job highlights
- Serve food and beverages by the pool.
- Ensure high guest satisfaction and memorable experiences.
- Handle guest orders and inquiries efficiently.
- Maintain knowledge of food and drink offerings.
- Work outdoors in various weather conditions.
About the role
Splash Grill Server - Omni Rancho Las Palmas Resort & Spa
The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you’ll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await.
Omni Rancho Las Palmas Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match.
Pool F&B Server
Overview
This vital role will work closely with Food & Beverage Leaders to successfully execute all operations relating to Pool Server services, resulting in high levels of guest satisfaction. This highly motivated individual will maintain the highest standards possible for guests by insuring quick, efficient and professional food & beverage service throughout the outdoor pool area. This position is responsible for providing efficient high levels of customer service at all times and creating memorable experiences for all guests enjoying the F&B experience.
Responsibilities
- Efficiently and properly perform all service standards.
- Greet all guests promptly and courteously adhering to steps of service guidelines.
- Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area.
- Attend to all the needs of the guests during functions, meals, and dining experiences.
- Up-sell and Suggestively Sell when taking orders.
- Maintain knowledge of current food and beverage offerings, specials, and menu prices.
- Complete side-work as assigned by shift supervisor and other F&B leaders.
- Polish, clean, sanitize, and stock at service utensils and glassware.
- Maintain Safe & Clean environment following Omni's safety guidelines.
- Be familiar with and adhere to all liquor liability laws.
- Attend designated pre-shift meetings.
Qualifications
- Minimum 1-2 years serving experience - upscale casual environment preferred.
- Must have knowledge of wine, spirits, and beer.
- Must have experience in selling and presenting wines.
- Must be able to work a variety of shifts, including weekends and holidays.
- Maintain a professional business appearance, attitude, and performance.
- Must be TIPs alcohol and Food Handler certified.
- Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance.
- Must be able to stand, walk, and bend for the entirety of the shift.
- Must be comfortable working in an outdoor environment and being exposed to the elements.
- Must be 21 years of age or older.
Key skills/competency
- Splash Grill Server
- Food & Beverage Service
- Guest Satisfaction
- Customer Service
- Upselling
- Menu Knowledge
- Service Standards
- Teamwork
- Problem-Solving
- Communication
Skills & topics
- Splash Grill Server
- Food and Beverage Server
- Pool Server
- Upscale Casual Dining
- Hospitality
- Customer Service
- Upselling
- Beverage Service
- Seasonal
- Resort
How to get hired
- Tailor your resume: Highlight your 1-2 years of upscale casual serving experience. Emphasize wine, spirits, and beer knowledge, and any upselling successes.
- Showcase relevant skills: In your application and cover letter, detail your customer service abilities, ability to work outdoors, and TIPS/Food Handler certifications.
- Prepare for interviews: Be ready to discuss your experience with service standards, handling guest needs, and maintaining a professional demeanor in a fast-paced environment.
- Understand Omni's culture: Research Omni Hotels & Resorts' commitment to service, respect, gratitude, and empowerment. Align your responses with these values.
- Follow up professionally: If you need assistance with your application, use the provided email address: applicationassistance@omnihotels.com.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical shifts for a Splash Grill Server at Omni Rancho Las Palmas?
- As a Splash Grill Server at Omni Rancho Las Palmas, you should expect to work a variety of shifts, including weekends and holidays, as the role is seasonal and requires coverage during peak operational times.
- What is the required experience for the Splash Grill Server position?
- The ideal candidate for the Splash Grill Server role will have a minimum of 1-2 years of serving experience, preferably in an upscale casual dining environment. Knowledge of wine, spirits, and beer is also essential.
- Are there any specific certifications needed for this server role?
- Yes, candidates must possess TIPS alcohol and Food Handler certifications. These are crucial for responsible service of food and beverages, especially in a resort setting.
- What physical requirements are involved in being a Splash Grill Server?
- This role requires physical stamina. You must be able to lift, push, pull, and carry objects up to 50lbs, and stand, walk, and bend for the entirety of your shift while working in an outdoor environment.
- Does Omni Hotels & Resorts offer training for new Splash Grill Servers?
- Yes, Omni Rancho Las Palmas Resort and Spa prides itself on offering comprehensive training and mentoring to its associates, ensuring they are well-equipped to provide exceptional service.
- How does Omni Hotels & Resorts support its employees?
- Omni Hotels & Resorts fosters a culture of respect, gratitude, and empowerment. Associates can expect a dynamic work environment and the pride of working for a company known for exceptional service.
- What is the age requirement for the Splash Grill Server position?
- Applicants must be 21 years of age or older to be considered for the Splash Grill Server position, likely due to liquor service responsibilities.