Food & Beverage Director

Food & Beverage Director - Barton Creek Country Club

Omni Barton Creek Resort & Spa, nestled in the scenic Texas Hill Country near Austin, is a premier destination for luxury hospitality. Our associates are the heart of our success, bringing to life the warmth and service excellence that define the Omni brand. Join a culture built on respect, gratitude, and empowerment, with opportunities for growth through comprehensive training and career advancement.

About the Role

Omni Hotels & Resorts is seeking a dynamic Food & Beverage Director for the beautiful new Barton Creek Country Club. If you have a passion for hospitality, creating exceptional customer experiences, and the structure of a leading hotel company, this role is for you. We are proud to be recognized among the best resorts in Texas by Conde Nast Traveler and Travel + Leisure World's Best Awards 2024.

About Barton Creek Country Club

Barton Creek Country Club, a leader in luxury golf and hospitality in the Texas Hill Country, is dedicated to offering an unparalleled experience. We are seeking a Director of Food & Beverage to lead our member dining and event services, crucial for exceeding expectations and ensuring high member satisfaction.

Job Summary

The Director of Food & Beverage is responsible for the overall operation of the dining facilities and execution of member events. This role focuses on enhancing the dining experience, maintaining high standards of quality and service, and creating engaging social and dining events for members.

Key Responsibilities

• Oversee daily operations of all club dining facilities.
• Develop innovative and diverse menus in collaboration with the Executive Chef and culinary team.
• Plan and execute a wide range of member events, including social gatherings, holiday events, and special promotions.
• Work cohesively with the Resort Director of F&B and Banquet department to plan and coordinate successful member events.
• Train and lead a team of food and beverage staff to ensure exemplary service and efficiency.
• Responsible for hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and coaching associates; addressing complaints and resolving problems.
• Manage budgeting and financial planning for the restaurants and events departments.
• Enforce budgets, staffing, and general operating procedures; direct the work of Clubhouse F&B management & staff.
• Oversee the maintenance of the locker rooms, F&B, pool, and banquet service staff within the clubhouse and Canyon’s Restaurant.
• Participate in ongoing facility inspections to ensure cleanliness, maintenance, safety, and other standards are consistently met.
• Interact with members, answering questions, solving problems, overseeing services and cleanliness, and showing club facilities to visitors.
• Work with Human Resources to develop long-term staffing needs for the clubhouse department.
• May perform Restaurant opening and closing duties when applicable.
• Monitor associates' professional appearance standards.
• Conduct training and other meetings with department staff.
• Foster a culture of excellence and hospitality aligning with the club's prestige and members' expectations.
• Collaborate with other club departments to enhance overall member satisfaction and engagement.
• Ensure service to all guests follows established standards, is consistent, efficient, and courteous.
• Perform any other duties required by senior management.

Qualifications

• Bachelor’s degree in hospitality, Business Administration, or related field.
• Minimum of five years proven experience in food service management and event planning, preferably in a country club or luxury hospitality environment.
• Strong leadership skills and the ability to manage large teams.
• Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, and food and beverage cost controls.
• Strong computer and technical skills including Micros and on-line purchasing systems.
• Demonstrated ability to mentor and develop growing talent.
• Demonstrated ability to handle progressive discipline/coaching discussions.
• Proven ability to engage associates at all levels.
• Demonstrated ability to work with Club Sales, Hotel Sales, and Catering leadership.
• Willingness to work flexible hours as needed during busy times and high-profile events.

Physical Requirements

• Must be able to work on feet for extended periods.
• Ability to lift up to 25 pounds occasionally.

Equal Opportunity Employer

Omni Hotels & Resorts is an Equal Opportunity/AA/Disability/Veteran Employer. For special assistance with the application process, please email applicationassistance@omnihotels.com.

Key skills/competency

• Food and Beverage Management
• Hospitality Management
• Event Planning
• Team Leadership
• Budget Management
• Member Relations
• Menu Development
• Operational Excellence
• Customer Service
• Luxury Hospitality