Human Resources Coordinator

The Role: Human Resources Coordinator

This is a non-exempt, on-site position at Olo’s headquarters in New York City, 5 days per week (Monday-Friday).

Reporting to our Director, HRIS & Operations, the Human Resources Coordinator will be responsible for a variety of HR tasks and initiatives, while also serving as the dedicated point of contact for day-to-day office management in our brand-new HQ in Midtown Manhattan.

The Human Resources Coordinator will help drive employee engagement both in-office and remotely by revamping our new-hire orientation program, supporting our learning & development strategy, owning employee recognition initiatives, and ensuring our office space is hospitable and reflective of Olo’s culture and values. This role is perfect for an early-career HR professional who is passionate about building their HR skill set, energized by employee engagement work, and thrives working independently in an office setting.

What You'll Do

• Learning & Development Coordination: Gain technical HRIS experience by managing our Learning & Development platform, supporting the organization in adding new trainings to Workday, tracking training compliance, and overseeing our Learning & Development stipend program
• New Hire Orientation: Revamp our new hire orientation program to create an exciting and welcoming experience for all new hires, including building out first-day resources, sending out Olo business cards + swag, and serving as a point of contact for all new team members
• Engagement Initiatives: Create and roll out a variety of employee engagement initiatives that connect both our in-office and remote populations
• Employee Gifting + Swag: Lead the charge in finding a new employee gifting + swag vendor, helping to consolidate our current platforms and enable Olo with a tool for ongoing employee rewards + recognition
• Office Presence: Serve as the primary on-site point of contact for employees, vendors, and visitors at our HQ office, ensuring the space is well-stocked with food, beverages, supplies, and other materials necessary for meetings and events
• Office Administration: Manage the collection + distribution of mail and voicemails, ensuring all members of the Olo team receive their mail and messages in a timely manner

What We'll Expect From You

• Bachelor’s degree (B.A./B.S.) with a focus in Human Resources, Psychology, Hospitality, or a similar field
• At least 1 year of internship or work experience in an office environment
• Passion to learn more about People + Culture and employee experience
• Self-motivated and able to collaborate effectively with a distributed team, both in-person and virtually
• Excellent communication skills with demonstrated ability to effectively work with others at all levels across the organization
• Demonstrated ability to manage sensitive information with the highest level of discretion and professionalism
• Ability to multitask, build processes, and take initiative
• Ability to use Google Docs, email, video conferencing platforms, and other related technologies

Key skills/competency

• HR Coordination
• Employee Engagement
• Learning & Development
• HRIS
• Office Administration
• Communication Skills
• Organizational Skills
• Discretion
• Vendor Management
• New Hire Onboarding