Claims Manager - Property

@ Oliver James

Job Overview

Oliver James is partnering with a specialty insurer to hire a Claims Manager - Property. In this senior technical role, you will provide oversight on a caseload of complex commercial property claims managed by TPAs. You will advise on claims handling, offer litigation and coverage advice, and drive TPA strategy across the claims group.

Role & Responsibilities

The Claims Manager - Property will:

• Manage daily operations of the claims department.
• Lead, train, and supervise a team of claims adjusters.
• Develop and implement claims handling procedures.
• Monitor claims processes ensuring timely settlements.
• Interface with departments to improve service delivery.
• Prepare regular status reports and analyze trends.
• Ensure customer satisfaction through effective communication.

Key Skills and Experience

• 5+ years commercial property claims experience.
• 3+ years claims leadership experience managing adjusters.
• Direct experience handling complex, large losses (>$250,000).
• Knowledge of commercial property litigated matters.
• Experience with litigation and coverage investigation.
• Excellent customer service and relationship management skills.
• Ability to act as a technical lead.
• Experience managing TPA relationships and strategy.
• Adjuster License in multiple states including Florida.

Additional Information

This hybrid role is based out of Florida and Northeast locations, with fully remote options for some candidates. The position offers a competitive base salary up to $140,000 plus a 15% annual bonus, along with a clear career path.

Key Skills/Competency

Commercial Property, Claims Management, TPA Oversight, Leadership, Litigation, Coverage, Customer Service, Strategy, Claims Processing, Insurance