Growth & Strategy Operations Manager, Northeast Asia

About OKX

At OKX, we believe that the future will be reshaped by crypto, ultimately contributing to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, providing millions access to crypto trading and decentralized crypto applications (dApps). We are a trusted brand for hundreds of large institutions seeking access to crypto markets, known for safety and reliability, backed by our Proof of Reserves.

Across our multiple offices globally, our culture is driven by core principles: We Before Me, Do the Right Thing, and Get Things Done. These values foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users worldwide through leading products like OKX, OKX Wallet, and OKLink.

About The Opportunity

We are seeking an individual well-versed in strategy and operations to drive business growth in the Northeast Asian market. The ideal candidate should be familiar with this market and have experience working cross-functionally to execute business strategy and optimize operational performance as a Growth & Strategy Operations Manager, Northeast Asia.

What You’ll Be Doing

• Develop strategies for organic and affiliate channels and plan growth activities to support business metrics compliantly and efficiently.
• Identify growth opportunities by understanding affiliates' needs, collaborating with internal stakeholders, researching competitors and cross-industries, and monitoring data.
• Write business request documents, including budget and ROI estimates, for effective user conversion and growth.
• Publish activity pages and manage optimizations efficiently using internal tools.
• Regularly monitor growth activity performance metrics and inform relevant stakeholders.
• Optimize user experience in growth activities through collaboration with product and BD teams.
• Engage with key channels to launch campaigns, communicate events, resolve problems, follow through product optimization requests, and drive user conversion.
• Collaborate with Product teams to efficiently optimize and resolve product issues.

What We Look For In You

• Bachelor's or Master's degree.
• 2-5 years of experience working with influencers, KOLs, and/or affiliates in e-commerce, social media, financial services, fintech, tech, or related industries.
• High level of ownership in driving organic and affiliate growth via growth activities.
• Proven track record of quickly learning new internal tools to configure activities and web pages.
• Ability to drive collaboration and alignment with multi-level, cross-functional stakeholders with little guidance.
• Comfortable with data analysis, business acumen, and visualization (e.g., Amplitude).
• Excellent communicator, proficient in fast, succinct, and clear research and report-writing.
• Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects concurrently.
• High level of ownership with interpersonal ability to drive collaboration, build alignment, and foster relationships with global, multi-level, cross-functional stakeholders.
• Ability to quickly pick up a high level of product understanding through self-driven learning.
• Passion to learn, share, and succeed as a team.
• Fluent in English as a working language.

Nice to Haves

• Experience in the cryptocurrency or blockchain industry, with a strong understanding of crypto trading, web3 products, and market dynamics (or capable of efficient, self-learning).
• Familiarity with regulatory frameworks and compliance requirements in Northeast Asia.

Perks & Benefits

• Competitive total compensation package.
• L&D programs and Education subsidy for employees' growth and development.
• Various team building programs and company events.
• More that we love to tell you along the process!

Key skills/competency

• Growth Strategy
• Operations Management
• Affiliate Marketing
• Market Research
• Data Analysis
• User Conversion
• Stakeholder Management
• Product Optimization
• Campaign Management
• Compliance Understanding