UX/UI Designer
@ Okta

Hybrid
$130,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXX******* @okta.com
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Job Details

About Okta

Okta is The World’s Identity Company that provides secure access, authentication, and automation solutions. Their flexible products like Okta Platform and Auth0 Platform free everyone to safely use any technology, anywhere, on any device or app.

Our Team

The Okta Customer Acceleration team is seeking a UI/UX Designer to join the Knowledge, Online Support, and Communities team. This team focuses on delivering high-quality, user-centered experiences through support platforms.

The Opportunity

As a UX/UI Designer, you will shape the Okta and Auth0 Support Center and Communities by executing strategic design and research, creating innovative and visually appealing user experiences that align with business needs.

Key Responsibilities

  • Perform UX research to gather insights and inform design decisions.
  • Present and articulate design rationale clearly.
  • Create wireframes and user flows with long-term vision.
  • Balance creative freedom with strategic priorities.
  • Collaborate with cross-functional teams including developers and content creators.

Required Skills & Experience

  • Expert knowledge of Figma and responsive design.
  • Experience with high-fidelity wireframes and design systems.
  • Deep empathy for users and iterative design based on testing.
  • Experience designing for Salesforce Service and Salesforce Experience Cloud is a plus.

What Makes This Role Special

This role offers a collaborative environment where creativity meets strategic impact. You will be empowered to bring new ideas, continuously grow, and make meaningful contributions to Okta’s innovative support ecosystem.

Compensation & Benefits

For candidates in the San Francisco Bay area, the annual salary ranges between $97,000—$145,000 USD. Other US locations have ranges as specified, along with equity, bonus, health, dental and vision insurance, 401(k), and more.

Why Okta

Okta offers amazing benefits, social impact, talent development, and a supportive community. Flexibility in work location and a strong company culture empower employees to achieve success in a dynamic environment.

Key skills/competency

  • UX Research
  • Figma
  • Responsive Design
  • Wireframing
  • User Flows
  • Design Systems
  • Salesforce Design
  • User Testing
  • Collaboration
  • Strategic Thinking
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How to Get Hired at Okta

🎯 Tips for Getting Hired

  • Research Okta's culture: Understand its mission, products, and values.
  • Tailor your resume: Highlight UX research and Figma skills.
  • Demonstrate portfolio strength: Showcase relevant design projects.
  • Prepare for interviews: Practice articulating design decisions.

📝 Interview Preparation Advice

Technical Preparation

Review Figma and responsive design fundamentals.
Practice creating wireframes and user flows.
Study Salesforce Service and Experience Cloud patterns.
Refresh UX research methods and user testing techniques.

Behavioral Questions

Describe how you handle creative disagreements.
Explain managing multiple design priorities.
Share past collaboration experiences with developers.
Discuss how feedback improved your design.

Frequently Asked Questions