Senior Solutions Engineer

About Okta

Okta is The World's Identity Company, empowering everyone to safely use any technology, anywhere, on any device or app. With our flexible and neutral products, Okta Platform and Auth0 Platform, we provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we value diverse perspectives and experiences. We're looking for lifelong learners and individuals who bring unique insights to make us better. Join us in building a world where Identity belongs to you.

The Solutions Engineering Team

This is a customer-facing sales role based in the USA for US citizens. Travel of at least 25% is required, including an in-person onboarding session.

The Global Presales organization at Okta is comprised of diverse experts, including Solutions Engineers, the Office of the Field CTO, Alliances, and Architects. This team combines deep technical expertise with strategic business insight, acting as trusted advisors to customers and partners. We help them unlock the full potential of Okta's Identity Platform by understanding complex challenges and delivering tailored solutions, empowering organizations to address their unique identity needs. Our work is driven by empathy, collaboration, and a relentless focus on customer success.

The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineering, as a Senior Solutions Engineer, you will be a key part of the presales team. Your responsibilities will include delivering sales presentations and product demonstrations, educating customers on the best ways to implement Okta's customer identity and access management (CIAM) solutions.

What You'll Be Doing:

Strategic Customer Engagement:

• Support strategic customer conversations, aligning with technical and engineering leaders.
• Deliver insights on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta's solutions with customer business outcomes.
• Develop customer-centric points of view, translating Okta’s solutions to customer problems.
• Lead deep technical Q&A discovery sessions with prospective customers to uncover business requirements and communicate the value of Okta CIAM solutions.
• Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise.
• Whiteboard solution architecture, modeling how Okta’s CIAM solution will support business requirements.
• Design, build, and execute well-defined, outcome-focused Proof of Concepts (POCs).
• Maintain a broad and deep technical understanding of Okta customer identity product lines, underlying technologies, and protocols.
• Craft engaging solution content to position Okta’s value across multiple business units.

Technical Leadership:

• Provide strategic and technical guidance to Solutions Engineering teams across both Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO team to deliver actionable field insights, validate customer needs, and identify recurring trends for Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.

Field Enablement and Collaboration:

• Contribute to frameworks, tools, and content to support Solutions Engineering teams.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration for seamless execution of global initiatives.
• Innovate tools and techniques to drive excellence and momentum.
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging.

Market Influence:

• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.

Innovation and Strategy:

• Partner closely with OFCTO teams, advocating for customer-driven innovation, market trends, and GTM insights to influence product development.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation.

What You'll Bring To The Role:

• 8+ years of experience in a presales or customer-facing role, including at least 3 years with CIAM projects.
• 8+ years of development experience, preferably focused on application integration with identity services.
• 8+ years of experience working with REST APIs and SDKs.
• Experience with customer identity and access management solutions (Okta/Auth0).
• Experience with authentication or authorization protocols (OAuth, OIDC, SAML).
• Ability to communicate complex ideas, incorporating whiteboarding, practical examples, and product demonstrations.
• Demonstrated ability to solve complex technical problems with innovative solutions.
• Strong communication and presentation skills, with experience contributing to technical events.
• Ability to effectively operate in a matrixed organization and manage cross-functional initiatives.
• Travel expectation: up to 40%.
• This is a remote position.

Extra Credit If You Have:

• Full-stack web application development experience (frontend and backend).
• Mobile (iOS, Android) development.
• Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms.
• Expertise in AI-driven customer experience integration with Auth0, including AI agents, MCP servers, and Fine-Grained Authorization.

Okta Employee Benefits & Culture:

As a full-time Okta employee, you can look forward to amazing benefits, making a social impact, developing talent, and fostering connection + community. Okta cultivates a dynamic work environment with the best tools, technology, and benefits to empower employees to work productively in a setting that uniquely suits their needs. Find your place at Okta today!

Key skills/competency

• Customer Identity and Access Management (CIAM)
• Presales Engineering
• Solution Architecture
• API Integration
• Authentication Protocols (OAuth, OIDC, SAML)
• Product Demonstrations
• Technical Presentations
• Digital Transformation
• Cross-functional Collaboration
• Technical Leadership