Senior Product Operations Manager
@ Okta

Hybrid
CA$130,000
Hybrid
Full Time
Posted 20 hours ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @okta.com
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Job Details

About Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Role Overview

The Senior Product Operations Manager at Okta reports to the Chief of Staff and Head of Operations, Auth0 Product. This role provides operational, logistical, and project support to the Product Leadership team, thriving in a fast-paced, cross-functional environment.

Key Responsibilities

  • Product Analytics: Leverage customer feedback, usage data, and performance metrics to drive process improvements.
  • Roadmap Presentation: Develop and deliver data-driven product roadmap presentations.
  • Strategic Program & Project Management: Lead cross-functional projects ensuring timely delivery and alignment.
  • Learning, Development & Enablement: Build onboarding and continuous learning programs for the Product team.
  • Operational Support: Enhance internal documentation, enablement decks, and track performance metrics.

Qualifications

  • 5+ years in Product Operations, Program Management, or related role.
  • Excellent project management and organizational skills.
  • Experience with tools like Jira, Asana, Confluence, Google Suite, Lucid Chart, and Slack.
  • Strong analytical skills and a process-oriented mindset.
  • Exceptional communication skills and ability to manage sensitive information.
  • Entrepreneurial mindset and adaptability in a dynamic environment.

Compensation & Benefits

The annual base salary range for candidates in Canada is between $104,000 and $156,000 CAD, along with equity, bonus, and benefits including health, dental, and vision insurance, RRSP match, telemedicine, and paid leave.

Additional Information

Some roles may require travel to office locations for in-person onboarding. Okta is an Equal Opportunity Employer and is committed to diversity, data privacy, and security compliance.

Key skills/competency

Product Analytics, Program Management, Operational Support, Roadmap Presentation, Cross-Functional Collaboration, Communication, Strategic Planning, Continuous Improvement, Onboarding, Data Analysis

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How to Get Hired at Okta

🎯 Tips for Getting Hired

  • Research Okta's culture: Study mission, values, and recent news.
  • Customize your resume: Highlight product operations expertise.
  • Emphasize analytical skills: Detail experience with data and tools.
  • Prepare for behavioral questions: Share cross-functional collaboration examples.
  • Show project impact: Discuss measurable project outcomes.

📝 Interview Preparation Advice

Technical Preparation

Review product analytics methodologies and case studies.
Familiarize with project management tools like Jira.
Practice data analysis and dashboard creation.
Study onboarding program development techniques.

Behavioral Questions

Describe a challenging cross-team project managed.
How do you prioritize multiple tasks simultaneously?
Explain a time you improved a process effectively.
Share an example of handling ambiguity successfully.

Frequently Asked Questions