PR Senior Account Manager
Ogilvy · Makati, National Capital Region, Philippines
- On site
- Full-time
- $95,000 / year
- Makati, National Capital Region, Philippines
Job highlights
- Manage client accounts and campaigns daily.
- Develop and execute marketing strategies.
- Liaise with internal teams and clients.
- Ensure client satisfaction and project success.
- Drive results and manage resources effectively.
About the role
About Ogilvy
Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
About The Role
The Senior Account Manager serves as the key point of contact for day-to-day management as well as development, implementation, and execution of marketing campaigns for current and new clients. The position will be responsible for assisting with the conceptualization, implementation, and management of client campaigns, coordinating client activities and liaison with other team members of the agency in order to exceed client expectations.
What You’ll Do
ACCOUNT MANAGEMENT and OPERATIONS (70%)
- Handles day to day administration of accounts in coordination with the Project Manager (contact reports, cost estimates, records management) under the direct supervision of an Account Director/Sr. Account Director; Ensures timeliness execution of work
- Understands customers’ requirements in functional as well as business aspects to qualify and close any sales opportunities
- Generate campaign/project proposals, pricing as well as critical path
- Maintains relationship with key individuals (project owners) at middle management levels of client organization
- Develops a thorough understanding of brands
- Supports clients dependent on revenue size and project complexity
- Ensures seamless execution of client campaigns, prioritizes resources and keeps Account Director/Sr. Account Director and other groups well informed of progress and changes
- Participates in interactive strategy development with the Strategy Team
- Manages customer satisfaction evaluation process and achieve 90% satisfaction rating
- Adheres to company guidelines such as timely completion of time sheets, accurate revenue forecasts, and achieving average utilization of 90% or better.
DOCUMENT OWNERSHIP (30%)
- Support creation of Job Orders and support generation of cost estimates
- Oversees the timely production of clear, concise written documentation for project deliverables
- Ensures timely documentation of contact reports
What You’ll Need
- Bachelors' Degree with a major in communications, advertisement, media, digital, public relations, etc.
- General degree holder with at least 4 years of work experience in a similar capacity or equivalent experience
- Able to build strong client relationships
- Able to build strategic partnership
- Client Focus
- Excellent Communication Skills
- Decisive/Makes things happen
- Planning and Organizing Skills
- Ability to manage resources well
- Ability to drive results
How We’ll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
Ogilvy is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.
Key skills/competency
- Public Relations
- Account Management
- Client Relationship Management
- Marketing Campaigns
- Project Management
- Strategic Planning
- Communication Skills
- Client Focus
- Team Collaboration
- Problem-Solving
Skills & topics
- Public Relations
- Account Management
- Client Relations
- Marketing Campaigns
- Campaign Execution
- Project Management
- Advertising
- Communications
- Media
- Digital Marketing
How to get hired
- Tailor your resume: Highlight your PR, account management, and client relationship experience. Quantify achievements with data.
- Craft a compelling cover letter: Express your understanding of Ogilvy's brand and how your skills align with the Senior Account Manager role.
- Prepare for interviews: Be ready to discuss campaign examples, client management scenarios, and your strategic thinking process.
- Showcase your client focus: Emphasize your ability to build strong client relationships and drive results, aligning with Ogilvy's values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Senior Account Manager at Ogilvy?
- The Senior Account Manager at Ogilvy is responsible for the day-to-day management of client accounts, including developing, implementing, and executing marketing campaigns. This role involves assisting with campaign conceptualization, coordinating client activities, liaising with agency teams, and ensuring client satisfaction while adhering to company guidelines for operations and documentation.
- What qualifications are needed to be a Senior Account Manager at Ogilvy?
- To be a Senior Account Manager at Ogilvy, you need a Bachelor's Degree in communications, advertising, media, digital, or public relations, or a general degree with at least 4 years of relevant work experience. Key skills include strong client relationship building, strategic partnership development, client focus, excellent communication, decisiveness, planning, organizing, resource management, and a results-driven approach.
- How does Ogilvy foster a positive work environment for its employees?
- Ogilvy fosters a positive work environment by celebrating its people enthusiastically and empowering them with the necessary tools to succeed. They encourage autonomy, support employees with expert colleagues across the Ogilvy network, and provide opportunities for impactful work with proud teammates. The company emphasizes collaboration, integrity, and self-expression, aiming to create a culture of respect and equal opportunity.
- What is Ogilvy's approach to client satisfaction for the Senior Account Manager role?
- For the Senior Account Manager role, Ogilvy aims for a 90% customer satisfaction rating. This is achieved through seamless execution of client campaigns, prioritizing resources, keeping stakeholders informed, and actively managing the customer satisfaction evaluation process to ensure client expectations are not only met but exceeded.
- Can I apply for the Senior Account Manager position if I have a general degree but extensive experience?
- Yes, Ogilvy considers applicants with a general degree and at least 4 years of work experience in a similar capacity or equivalent experience. The focus is on relevant experience and demonstrated skills in account management and client relations, alongside the required foundational education.
- How does Ogilvy support professional development for its Senior Account Managers?
- Ogilvy supports professional development by providing employees with the tools to succeed, autonomy to innovate, and access to expert colleagues across its global network. They offer opportunities to engage in impactful work and collaborate with talented teams, fostering growth within a supportive and dynamic agency environment.
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