Senior Data Analyst
OGC Global · Spain
- Hybrid
- Full-time
- $110,000 / year
- Spain
Job highlights
- Analyze customer experience data for a global organization.
- Translate business needs into data-driven solutions.
- Write advanced SQL for complex datasets.
- Build dashboards and reports for stakeholders.
- Collaborate with cross-functional teams for data validation.
About the role
About OGC Global
OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, analytics, and Customer Experience (CX) program design. We partner with some of the world’s leading organizations across industries including Telecommunications, Financial Services, Retail, Hospitality, and Software—helping them turn complex data into meaningful, actionable insights.About the Role
We’re looking for a Senior Data Analyst to join our team in a client-embedded capacity, supporting a large, global organization’s Customer Experience function. This is a hands-on, highly collaborative role for someone who enjoys working directly with stakeholders, navigating complex data environments, and translating business questions into clear, data-backed answers. You will act as a dedicated data partner to business leaders, supporting ongoing data requests as well as proactive analysis. This role sits at the intersection of data exploration, stakeholder engagement, and CX strategy, requiring both strong technical skills and business understanding. You’ll work across multiple data sources bringing together operational and feedback data to uncover trends, identify gaps, and support decision-making. This is a remote, full-time role aligned with US East Coast hours and a US Holiday schedule.What You’ll Do
- Partner directly with business stakeholders to understand data needs and translate them into structured analysis
- Write and optimize advanced SQL queries to extract and manipulate large, complex datasets
- Combine customer feedback and operational data to identify trends in sentiment, behavior, and experience
- Build repeatable data processes and workflows to support ongoing CX initiatives
- Develop dashboards, reports, and visualizations to track key metrics and performance
- Collaborate with cross-functional teams to validate data sources, definitions, and business logic
- Support the evolution of CX processes by improving how data is captured, structured, and utilized
- Contribute to documentation and best practices for data usage and reporting
What We’re Looking For
- 3–5 years of experience as a data analyst or in a similar role, with strong SQL and Python expertise
- Advanced SQL skills (joins, CTEs, window functions, views, stored procedures, etc.)
- Experience working with large, complex, or multi-source datasets
- Strong ability to translate data into clear, actionable insights for non-technical audiences
- Comfortable in a client-facing environment
- Experience with data visualization tools (Tableau, Power BI, Excel) – strong advantage
- Exposure to Customer Experience (CX), product, or operational data – advantage
Who You Are
- A curious, self-starter who enjoys digging into data and asking “why
Skills & topics
- Data Analyst
- Senior Data Analyst
- SQL
- Python
- Data Visualization
- Customer Experience
- CX
- Business Intelligence
- Analytics
- Data Science
How to get hired
- Tailor your resume: Highlight SQL, Python, data visualization, and CX experience.
- Showcase client-facing skills: Emphasize collaboration and stakeholder management.
- Demonstrate analytical prowess: Include examples of turning data into actionable insights.
- Prepare for technical and behavioral questions: Practice SQL queries and explain your thought process.
- Research OGC Global: Understand their focus on data-driven strategy and CX.
Technical preparation
Practice advanced SQL queries: joins, CTEs, window functions.,Review Python libraries for data analysis.,Familiarize with Tableau or Power BI.,Understand data warehousing and ETL concepts.
Behavioral questions
Describe a complex data problem you solved.,How do you handle conflicting stakeholder requests?,Explain a technical concept to a non-technical audience.,How do you prioritize your work independently?
Frequently asked questions
- What are the key technical skills required for the Senior Data Analyst role at OGC Global?
- The Senior Data Analyst role at OGC Global requires advanced SQL skills, including proficiency with joins, CTEs, window functions, views, and stored procedures. Strong Python expertise is also essential, along with experience in data visualization tools like Tableau or Power BI. Experience with large, complex, or multi-source datasets is crucial for success in this position.
- How important is client-facing experience for this Senior Data Analyst position?
- Client-facing experience is highly valued for this Senior Data Analyst role. You will be embedded with a client, acting as a dedicated data partner to business leaders. Therefore, comfort in interacting with stakeholders, understanding their data needs, and translating complex information into clear, actionable insights is a key requirement.
- What kind of data will a Senior Data Analyst work with at OGC Global?
- As a Senior Data Analyst at OGC Global, you will work with a variety of data sources, combining customer feedback and operational data. This includes uncovering trends in customer sentiment, behavior, and overall experience to support decision-making within a global organization's Customer Experience function.
- Is this Senior Data Analyst role remote or on-site?
- This Senior Data Analyst position is a fully remote, full-time role. It is aligned with US East Coast hours and follows a US Holiday schedule, offering flexibility while maintaining close collaboration with the client team.
- What is OGC Global's approach to Customer Experience (CX) analysis?
- OGC Global specializes in data-driven strategy and Customer Experience (CX) program design. For this Senior Data Analyst role, the focus is on leveraging data to uncover trends, identify gaps, and support decision-making within a client's CX function by combining operational and feedback data.
- What career growth opportunities are available for a Senior Data Analyst at OGC Global?
- As a Senior Data Analyst at OGC Global, you'll gain experience working with leading organizations and complex data environments. The role offers opportunities to deepen your expertise in CX analytics, stakeholder management, and building scalable data solutions, contributing to your professional development within a specialized consulting firm.