PM Server

Job Summary

Join the growing team at OCI Hospitality as a PM Server at Hyatt Place in Cape Canaveral, FL. OCI Hospitality, operating since 1978, is a leading property management company known for hotel development and management. This role primarily involves PM shifts from Thursday to Sunday, focusing on providing exceptional guest service in a dynamic hotel environment.

Key Responsibilities of a PM Server

• Provide outstanding guest service, addressing inquiries and concerns promptly.
• Present menus, inform guests about specials, and verify age for alcohol purchases.
• Maintain current knowledge of menu options, preparation, and ingredients.
• Communicate orders accurately and promptly to the kitchen.
• Anticipate guest needs and listen attentively to ensure satisfaction.
• Clear used dishes and glasses from tables and public areas.
• Deliver room service orders as required.
• Support safety policies and procedures for guests and team members.
• Assist team members and other departments to ensure operational efficiency.
• Help maintain cleanliness and appropriate inventories within the department.
• Perform additional duties as assigned by leadership to support hotel operations.

Qualifications

To excel in the PM Server role, candidates should possess:

• Strong communication and interpersonal skills.
• Ability to handle stressful situations with poise and professionalism.
• A professional demeanor in all work-related functions.

A criminal background check is required for all successful candidates, and employment offers are contingent upon its satisfactory completion.

Key skills/competency

• Guest Service
• Menu Knowledge
• Order Accuracy
• Communication
• Professionalism
• Teamwork
• Inventory Management
• Food Safety
• Alcohol Service
• Problem-Solving