Night Auditor

Position Overview

The Night Auditor role at Night Auditor in Baton Rouge, LA, with OCI Hospitality focuses on providing exceptional guest service and ensuring smooth night operations.

Essential Duties and Responsibilities

• Address guest inquiries and concerns promptly
• Register and process guest arrivals and departures
• Maintain telephone courtesy and professionalism
• Ensure a clean and professional appearance of public areas
• Use selling techniques to maximize revenue and occupancy
• Complete daily management operations reports
• Ensure guest accounts are complete and accurate
• Demonstrate a working knowledge of hotel services and local area
• Adhere to hotel policies and safety procedures
• Assist team members and departments to improve operational efficiency
• Deliver amenities and general guest assistance
• Perform additional responsibilities as assigned

Qualifications

• Strong interpersonal and communication skills
• Organized with attention to detail
• Ability to handle stressful situations with poise
• Professional work conduct
• Clean driving record

Key skills/competency

Guest Service, Audit, Registration, Reporting, Communication, Organization, Revenue Management, Safety, Teamwork, Professionalism