Housekeeping Attendant
OCI Hospitality
Job Overview
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Job Description
About Us
We are proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.
Welcome to Courtyard Bristol! We are so glad you are considering us as your future workplace! At Courtyard we have 175 rooms, a fitness center, meeting space, an indoor pool, and on-site restaurant. We are located within reach of Blue Ridge Highway, Crooked Road Virginia's Heritage Music Trail, and Bristol Motor Speedway & Dragway all from the comfort of Bristol, Virginia.
About The Housekeeping Attendant Role
Housekeeping Attendants create order out of chaos. This role is physically demanding through the functions of lifting, reaching, bending, kneeling, etc. as you create "guest-ready" spaces. Housekeeping Departments are the beating heart of our hotels. Although you may be outside of the guest's view, the bulk of their experience is in the comfort of the room you carefully cleaned and crafted. Attention to detail while meeting cleaning time standards is a skillful balance that develops with training and practice. Housekeeping Attendants are a cohesive part of our Maintenance team, actively looking for items to bring to their attention for repair. Housekeeping Attendants are equally connected to our Front Desk team in ensuring stellar guest service via communicating room statuses and interactions that may involve the need for service recovery, along with remaining flexible with guest requests for late checkouts or extra amenities.
About You
You prefer to work independently and thrive in an environment where your individual contributions shine. A positive disposition and an authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Must be able to work flexible hours, including weekends and meet physical requirements of the position.
What You Gain
You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.
Key skills/competency
- Attention to detail
- Physical stamina
- Time management
- Guest service
- Communication
- Teamwork
- Proactive problem-solving
- Independent work
- Cleaning protocols
- Flexibility
How to Get Hired at OCI Hospitality
- Research OCI Hospitality's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight housekeeping experience, attention to detail, and customer service skills relevant to OCI Hospitality.
- Showcase your dedication: Prepare to discuss your work ethic, reliability, and ability to meet physical demands during your interview.
- Emphasize teamwork & communication: Be ready to provide examples of effective collaboration and guest interaction in past roles.
- Demonstrate problem-solving: Share instances where you proactively identified issues or went above and beyond for guests.
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