Engineering Manager

About Oliver Companies

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.

Job Summary

The Engineering Manager oversees all maintenance operations and team members. The Engineering Manager is responsible for maintaining the overall physical condition of the hotel and requires a high level of specialized expertise in all areas of responsibility. The Engineering Manager ensures labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties And Responsibilities

• Oversees all maintenance team members (minimum of two full-time FTE) with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints.
• Performs and assigns established preventative maintenance programs for equipment, guestrooms, and all other areas of the hotel.
• Performs repairs of mechanical, HVAC, plumbing, and building-related components.
• Collaborates with the property leadership team and regularly communicates pertinent information related to the facility and maintenance department.
• Oversees the maintenance department with efforts relating to training, scheduling, and counseling.
• Coordinates and manages all maintenance projects and outside contractors, including gathering proposals, making recommendations, creating timelines, and resolving issues.
• Maintains extensive knowledge of fire safety equipment, refrigeration, pool and elevator operation.
• Maintains pool areas according to company and brand standards, in addition to applicable state and local codes.
• Maintains external property appearance, including lawn, landscaping, and parking lot.
• Monitors and oversees department budget, equipment, tools, and supply inventories.
• Ensures compliance with all required health, safety, and security standards and procedures.
• Maintains extensive knowledge of door lock systems, including performing repairs, replacement, and preventative maintenance.
• Operates common power and hand tools safely.
• Processes purchase orders and invoices for payment.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Maintains up-to-date knowledge of company and property initiatives through regular usage of company communication tools and systems.
• Performs additional responsibilities as assigned by leadership.

Qualifications

• Ability to handle stressful situations with poise and professionalism.
• Strong leadership and a professional image.
• Conduct work-related functions in a professional manner.
• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Certified Pool Operator (CPO) certification or ability to obtain.
• Proficient in the use of computers, including word processing software, spreadsheets, email systems, property management systems, and project management systems.
• Must be able to read and interpret blueprints, schematics, and project documents.

Key skills/competency

• Engineering Management
• Maintenance Operations
• Team Leadership
• Preventative Maintenance
• HVAC Repair
• Plumbing Systems
• Budget Management
• Safety Standards
• Project Coordination
• Guest Service Excellence