Restaurant Host
Oceana Santa Monica, LXR Hotels & Resorts
Job Overview
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Job Description
Restaurant Host at Oceana Santa Monica
Join the team at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel and Leisure. This is a unique opportunity to be part of a newly renovated, oceanfront, all-suite hotel with a stunning new restaurant concept by Martin Brudnizki. We are seeking motivated and enthusiastic individuals to create exceptional dining experiences for discerning global travelers.
About the Role
As a Host, you will be the first point of contact, warmly welcoming guests and managing the dining room to ensure a high-quality experience. Your responsibilities will include managing waiting lists, providing accurate wait times, answering phones, taking reservations, and assisting with other tasks as needed. Your organizational, time management, and customer management skills will be crucial in maintaining high standards and ensuring guest satisfaction.
Key Responsibilities
- Warmly welcome and seat guests.
- Manage waiting lists and provide accurate wait times.
- Answer phones, take reservations, and assist with guest inquiries.
- Maintain an organized and professional dining room environment.
- Address guest concerns and escalate issues as needed.
- Uphold high-quality standards and ensure guest satisfaction.
The Ideal Candidate
We are looking for individuals with prior fine dining experience. Your friendly, efficient, and high-touch approach is perfect for engaging guests and team members. Excellent organizational and time management skills are essential. You must be able to adhere to the hotel's dress and grooming standards.
Schedule and Benefits
This is a full-time position requiring a hospitality schedule, including weekends and holidays. We offer a comprehensive benefits package including medical, dental, vision, 401(k), and basic life insurance. New employees accrue vacation time and earn paid sick leave. Holiday pay is also available under specific conditions.
Key skills/competency
- Restaurant Host
- Fine Dining
- Guest Relations
- Reservations
- Customer Service
- Time Management
- Organizational Skills
- Communication
- Problem Solving
- Hospitality
How to Get Hired at Oceana Santa Monica, LXR Hotels & Resorts
- Tailor your resume: Highlight fine dining experience and customer service skills relevant to a Host role.
- Apply strategically: Submit your application and be prepared for a prompt phone interview.
- Monitor communications: Check your phone and email frequently for interview scheduling messages.
- Prepare for the interview: Research Oceana Santa Monica's commitment to exceptional service and unforgettable experiences.
- Demonstrate your fit: Showcase your friendly, efficient, and high-touch approach during your interview.
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